Product Management, AVP

State Street•Burlington, MA

1d•$80,000 - $140,000

About The Position

The Technical Product Manager – Platform role is a hands-on business-to-technology focused role and is an integral part of the Charles River software platform. The candidate will have excellent communication skills, have a hands-on approach, work side-by-side with Platform Product Management team and can collaborate with both business and technical leadership. Working with the engineering team in the agile role of product owner, the Technical Product Manager will create and manage the product roadmap and bring new features and capabilities to market. Additionally, the Technical Product Manager will develop internal and external relationships that will help drive detailed requirements, prioritization decisions and successful adoption of platform capabilities. The Technical Product Manager will focus on operational efficiency, automation, CI/CD pipeline, and generally non-functional requirements that need to be met in order for our operations teams to operate the software environments at the expected service levels for our clients. The position is located in Burlington, Massachusetts, USA. The team you will be joining is part of the Charles River Investment Management Systems (CRIMS), a market leader in providing a comprehensive end-to-end investment management platform covering front, middle and back office. The Charles River IMS platform offers portfolio management, compliance, order and execution management, post-trade processing, data provisioning and management, performance measurement, as well as other key capabilities important to the investment lifecycle. The Platform team plays a crucial role in enabling development teams to build using consistent technologies and underlying infrastructure, support and operations teams to operate the application environments at the expected service levels and the transition to cloud native approaches. This role, being part of the Platform Product Management team, is crucial to our mission.

Requirements

Bachelor’s Degree in engineering, computer science, or equivalent, and/or other work experience in a technical setting
5+ years of experience
Strong hands‑on technical aptitude, with the ability to work directly with engineering teams as a product owner to shape requirements, validate solutions, and drive delivery.
Exceptional communication and cross‑functional leadership, collaborating with engineering, QA, support, cloud operations, clients, partners, and vendors
Experience building and managing cloud native technologies or building products based on cloud native technologies
Strong contributor with high motivation, with the ability to take initiative, set priorities and perform tasks with minimal guidance
Experience in Financial Services particularly investment management workflows, is preferred

Nice To Haves

Familiarity with automation, DevOps, CI/CD, and IaC tools (Terraform, Jenkins, Git, Ansible).
Fluency with REST/OpenAPI, events/streams (e.g., Kafka), data contracts, and backward‑compatible change management across internal and client‑facing integrations
SQL for ad‑hoc validation and debugging data flows; ability to define telemetry, KPIs, and instrumentation required for operational excellence and business reporting.
Experience instrumenting services and building actionable dashboards/alerts (e.g., Dynatrace DQL, logs/metrics/traces) to enable proactive detection and incident triage.
RBAC, audit trails, SDLC controls, secrets management (Vault/KMS), and collaboration with risk/compliance on change, access, and data‑handling standards.
Strategic thinker with a customer-first mindset.
Ability to balance technical depth with business priorities.
Passion for driving operational excellence and automation.

Responsibilities

Thoroughly understand operational requirements (deployment, promotions, availability, performance, software maintenance, support procedures) and synthesize them into standardized processes/tools
Manage requirements from internal & external parties (clients, partners, vendors, etc.), scope and validate solutions, prioritize based on company objectives, and produce functional specifications
Manage the product roadmap and work with corresponding product teams to prioritize delivery
Work with product management colleagues to ensure delivery of solutions
Ability to develop and manage cross functional processes and project timelines as it relates to the product
Manage cross-functionally, with engineering groups, QA, support teams, and Cloud operations for a smooth deployment and customer adoption
Summarize and present to wider internal & external audience for reviews and decision making on key product concerns
Review stakeholders’ work, such as QA, documentation, on an ongoing basis
Manage delivery, document, and train relevant parties on your product and components

Benefits

generous medical care, insurance and savings plans among other perks
flexible Work Program
wealth of development programs and educational support
paid volunteer days
matching gift programs
access to employee networks
retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards
eligibility for certain tax advantaged savings plans