Product Management Analyst Intern (Claims)

Berkley•Manassas, VA

About The Position

The internship or co-op program provides highly motivated and qualified students with the opportunity to gain hands-on experience, receive valuable on-the-job training, and deepen their understanding of business and technology in a real-world setting. Participants are fully embedded within their assigned teams, where they contribute to meaningful projects, collaborate with professionals across departments, and develop practical skills aligned with their academic background and career interests. This experience is designed to bridge classroom learning with professional application, offering exposure to industry tools, technologies, and leadership engagement. As a Product Management Analyst (Claims) Intern (June 2027), you will work with one of our Product Managers learning how to build successful software products that customers love. We will provide you with training, instruction and feedback to enable you to excel in your role. We believe that people can only be effective when they have clarity, and we will strive to always give you clarity. We are looking for someone who will be dedicated to learning, acting on feedback, and building great relationships with colleagues. Beyond that, we’re looking for someone with a high degree of ownership, who values completing work and admits failures; someone who always seeks to understand the ‘why’ for things and never accepts an incomplete understanding; someone who is biased toward validating opinions with data and maintains a healthy skepticism about the subjective; and someone who is not afraid of technology and always learning new skills. Your summer experience will enhance your business skills and you will be contributing directly to our goals and objectives. Key functions will include but are not limited to: Assist in Writing Product Requirements. Create tickets for frontend and backend features. Collaborate with developers to enhance product features and ongoing processes. Testing Product Features. Validate items in progress to ensure quality and user impact. Delivering Results. You will learn how to curate the best ideas, hypothesize their value, and implement the most promising of them. We will ask you to constantly re-assess what we have built to make sure we are realizing actual value. Focusing on the Data. We will assign you Objectives and Key Results (OKRs) that define your goals and quantify the results we aim to achieve. We will ask you to regularly review your indicators for actionable insights and to present your findings to stakeholders during OKR Reviews. Understanding Our Customers. We will ask you to routinely expose yourself to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences. Challenging Status Quo. For various processes, we will expect you to understand what we do and why we do it. Then we will ask you to work across Business, Operations, Design, Data, and Engineering teams to reimagine how.

Requirements

Strong communication skills (oral and written), especially for working with both technical and non-technical teams.
Demonstrated problem-solving ability and attention to detail.
Ability to work independently and manage multiple priorities in a fast-paced environment
Customer service orientation and a collaborative mindset.
Curiosity and eagerness to learn new technologies.
Strong passion for technology and cybersecurity
Excellent written and verbal communication
Ability to learn new things/track record of self-learning

Nice To Haves

Prior internship, co-op, or on or off-campus technical experience preferred, but not required
Participation in extracurricular or leadership activities.
Prior internship, co-op, or technical project experience is a plus but not always required
Experience with SQL (is a plus)
Ability to read object-oriented code (is a plus)

Responsibilities

Assist in Writing Product Requirements.
Create tickets for frontend and backend features.
Collaborate with developers to enhance product features and ongoing processes.
Testing Product Features.
Validate items in progress to ensure quality and user impact.
Learn how to curate the best ideas, hypothesize their value, and implement the most promising of them.
Constantly re-assess what we have built to make sure we are realizing actual value.
Regularly review your indicators for actionable insights and to present your findings to stakeholders during OKR Reviews.
Routinely expose yourself to customer feedback to anticipate customer needs and constantly improve their experiences.
Understand what we do and why we do it, then work across Business, Operations, Design, Data, and Engineering teams to reimagine how.