Product Line Program Manager

Ford • Dearborn, MI

1d • Hybrid

About The Position

Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are. In this position, Data Platform and Engineering within GDIA is seeking a highly organized Product Line Program Manager to drive operational excellence and team flow within our data engineering organization. In this role, you will serve as a critical partner to Engineering Managers, facilitating Agile ceremonies, optimizing team capacity, and ensuring Jira remains a high-integrity source of truth for all delivery work. You will champion program standards and compliance by proactively managing dependencies, risks, and financial accuracy while fostering a culture of continuous improvement through streamlined planning cycles. The ideal candidate is a detail-oriented facilitator who can balance rigorous process management to ensure the delivery of high-value platform and data solutions at scale.

Requirements

• Bachelor’s degree in business management or related field, or equivalent experience
• 3+ years of Program Management experience
• 2+ years of Software Delivery experience using Agile and/or Lean practices including defining and prioritizing product features and working with backlog management tools
• 2+ years of experience managing user requirements and user stories, calculating stories, tracking the delivery process, and managing software projects using Rally or Jira, or similar Agile Tools
• Excellent communicator to stakeholders at different levels, across diverse regional skill-teams
• Ability to articulate complex information succinctly and accurately. Strong presentation skills.
• Able to traverse and translate both technical and business language

Nice To Haves

• Proven track record in making delivery commitments, managing customer expectations, and delivering on commitments
• Proven track record in problem solving
• Excellent Team Player
• Experience in leading / managing and inspiring diverse teams

Responsibilities

• Standardize Program Management Practices: Champion and enforce consistent program management standards across the Data Platform & Engineering organization, promoting alignment, efficiency and transparency
• Collaborate and Align with Product Teams: Work closely with a team of program managers and multiple product line teams daily to implement the operating model and reporting standards
• Drive Process Adherence and Knowledge Capture: Drive adherence to program management processes, ensuring that all relevant artifacts are consistently captured and stored for future reference and auditability.
• End-to-End Application Understanding: Develop and maintain a comprehensive understanding of the Data Platform & Engineering organization landscape to proactively identify and address blockers, gaps, and dependencies in collaboration with the relevant teams.
• Facilitate Iteration and Quarterly Planning: Utilize Jira to effectively manage the iteration and quarterly planning process for multiple product teams, ensuring smooth execution and alignment with strategic goals.
• Maintain Data Integrity: Ensure that team commitments are accurately reflected in the program management tool (Jira), providing a single source of truth for project status and progress.
• Ensure Epic Quality: Validate that Epics are well-defined and that estimates are accurate, with continuous refinement as new requirements emerge, leading to more predictable delivery.
• Manage Scope, Risks, and Issues: Diligently enter and track scope changes, issues, and risks within Jira, adhering to program guidelines to ensure transparency and proactive mitigation.
• Resolve Billing Discrepancies: Investigate and resolve billing discrepancies identified by the finance team within Jira, ensuring accurate financial tracking and reporting.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree