Product Line Management II New College Grad- Master's (Santa Clara, CA)
About The Position
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. The Common Solutions Service Business Unit (CSG SBU) is dedicated to creating value through service offerings, developing new service products, and enhancing capabilities that can be applied to various equipment platforms. We drive initiatives to achieve service business objectives, utilizing expertise in product marketing, program management, semiconductor equipment, and field service. CSG SBU is seeking a collaborative individual who is enthusiastic about leading technical programs in a cross-functional setting, influencing design for service, and contributing to continuous improvement programs. This role involves addressing field and operational challenges to facilitate the growth of both service and equipment.
Requirements
- MS in Engineering (Mechanical, Electrical, Electronics, Robotics, Controls, Data Analytics, or related field), or BS in Engineering with an MS in Engineering Management.
- Knowledge of mechanical systems, robotics, controls, and data analytics; internship/project experience preferred.
- Strong analytical and problem-solving skills with an innovative mindset.
- Ability to manage projects, analyze data, and present technical findings.
- Effective communication and collaboration across cross-functional teams.
- Self-starter capable of working independently with guidance on complex issues.
- Demonstrated leadership potential through academic, internship, or project experience.
- Understanding of business and customer needs with a focus on continuous improvement.
Nice To Haves
- Exposure to field support, customer escalations, installations, or warranty activities is a plus.
- Ideal candidate has run fab projects from start to finish, including installations, process creation, program management with KPI metrics
- Interprets business issues and recommends best practices; takes a broad perspective to identify solutions
Responsibilities
- Accountable for driving service readiness throughout the Product Life Cycle of Wafer Fab Equipment
- Support Internal and External documentation review for legacy and new products
- Work with business unit Global Product Support and Tech writers for IP Review and Approval for both NPI and Legacy products customer documentation
- Drive Service Product Roadmap releases through program management process (Training, documentation, spares readiness, part repair, etc.)
- Participate in design for install and design for service programs
- Drive CIP (Continuous Improvement Programs) to ensure high value service delivery
- Work closely with business unit to introduce equipment special tooling, ensure tooling fits design for installation and service requirements and availability for early product introduction
- Service Products Development and customer engagement
- Identify service product opportunities and lead the release and adoption of predictive maintenance digital tools and special service tooling.
- Drive key initiatives and meet customer requirements to enable Equipment and Service growth
- Support field escalation process with Field Service Organization, Global Product Support and Technical Support Engineering to support service agreements
- Responsible for field training and certification on AGS Service products, e.g., Troubleshooting, Digital tool dashboards
- Field Productivity Improvement
- Identify target improvement areas and drive related programs for Field productivity improvement.
- Drive Field Training and Certification programs on new Platforms and complex upgrades
- Field Technical capability development in advanced controls, robotics, and other platform areas
- Drive FSO efficiency improvements along with Field teams
- Capture Field Best Known Method (BKMs) to enable service growth.
- Service Gross Margin and operating profit
- Perform I&W monitoring/analysis and drive related improvement projects
- Attend SBU council meetings targeting service tool performance, I&W costs, parts/labor cost reduction plans, CIP, and service BKM
- Implementation of cost reduction roadmap, through repair/refurbishment solution development and implementation
Benefits
- supportive work culture that encourages you to learn, develop, and grow your career
- comprehensive benefits package
- participation in a bonus and a stock award program, as applicable
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
