Product Lifecycle Management Senior Systems Analyst
About The Position
The Product Lifecycle Management (PLM) Senior Systems Analyst serves as Johnson Outdoors’ lead functional and technical expert for its PLM platform. The role drives the implementation, support, enhancement, and long-term evolution of Windchill and related engineering systems. It partners with engineering, product development, manufacturing, quality, supply chain, IT, and external partners to improve product data management, lifecycle processes, system integrations, and enterprise digital capabilities. The analyst supports Windchill implementation and sustainment, including requirements validation, solution design input, testing, data readiness, issue resolution, cutover, go-live readiness, and post-go-live stabilization. The role also supports application operations, access and permissions, environment support, configuration validation, issue triage, documentation, upgrades, and enhancement planning. It contributes to product data governance, data migration and quality, engineering change and BOM processes, and integrations with ERP, CAD/ECAD, reporting, analytics, and other engineering or product data platforms. The position develops training materials and process documentation to improve user adoption and support consistency, and performs other duties as assigned. It is based at Johnson Outdoors’ headquarters at 555 Main Street in downtown Racine, Wisconsin, along Lake Michigan.
Requirements
- Bachelor’s degree in information technology, engineering, computer science, business systems, or equivalent.
- Typically requires at least 7 years of experience supporting enterprise applications, PLM systems, engineering systems, product data platforms, or business transformation initiatives.
- Strong understanding of PLM concepts, including product structures, parts, documents, BOMs, engineering change management, lifecycle states, version control, workflows, release processes, and product data governance.
- Working knowledge of PTC Windchill capabilities, configuration concepts, user roles, access control, workflows, object types, attributes, templates, and common support activities.
- Ability to work across functional process support and technical application support, advise users, troubleshoot issues, document findings, and coordinate resolution.
- Experience supporting transformation initiatives, including requirements gathering, process mapping, stakeholder alignment, testing, training, cutover readiness, hypercare, stabilization, and continuous improvement.
- Strong analytical and problem-solving skills, including assessing business impact, identifying root causes, and recommending practical process or system improvements.
- Ability to build trust, influence decisions, drive clarity, and take ownership without formal management authority.
- Effective communication with business users, technical teams, vendors, implementation partners, and leaders across engineering, product development, manufacturing, quality, supply chain, and IT.
- Strong documentation, training, and user enablement skills.
- Ability to manage competing priorities across project work, production support, enhancement requests, and ongoing operational responsibilities.
- Ability to apply PLM expertise to adjacent systems, processes, and transformation priorities supporting the broader digital roadmap.
Nice To Haves
- Experience with PTC Windchill and related PLM technologies, product data and engineering processes, system integrations, data migration, or enterprise system transformation.
- Experience with CAD and ECAD tools such as SolidWorks, Creo, AutoCAD, Inventor, or similar design platforms, as well as ERP, reporting, analytics, or master data management.
Responsibilities
- Serve as a functional and technical expert for the PLM platform, advising on capabilities, configuration, data structures, workflows, security, user roles, and integrations.
- Partner with business process owners, engineering leaders, IT teams, and external partners to translate business needs into scalable system and process solutions.
- Identify opportunities to extend PLM capabilities and contribute to broader digital transformation priorities.
- Support Windchill implementation and sustainment, including requirements validation, solution design input, testing, data readiness, issue resolution, cutover, go-live readiness, and post-go-live stabilization.
- Support Windchill technical operations, including access management, role-based permissions, environment support, configuration validation, issue triage, system documentation, upgrade coordination, and enhancement planning.
- Liaise with engineering, product development, manufacturing, quality, supply chain, IT, and vendor or implementation partners to ensure PLM supports enterprise product lifecycle processes.
- Monitor recurring support issues, identify root causes, recommend improvements, and help prioritize enhancements that increase business value and reduce operational risk.
- Provide functional and technical support for product data management, part and document control, engineering change management, BOM management, workflow adoption, product lifecycle governance, and process standardization.
- Support data migration, data validation, data quality monitoring, and master data governance for product, part, document, BOM, and engineering change information.
- Support integrations between Windchill and ERP, CAD/ECAD, reporting, analytics, and other engineering or product data platforms.
- Develop and maintain training materials, process documentation, quick reference guides, configuration notes, support procedures, and knowledge articles.
- Perform other duties as assigned.
Benefits
- Competitive base salary and additional earning potential through participation in the management bonus program.
- Eligibility for annual pay increases.
- Generous paid time off and holiday benefits.
- Full benefits package.
- Employee support, fitness, and wellness plans.
- Performance development and training opportunities.
- Tuition assistance program.
- Collaborative and casual work environment and company events.
- Employee discounts on outdoor recreational products.
- 401(k) with company match and deferred retirement contributions.
- Sons & Daughters Scholarship program and college savings program.
- Life and LTD insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
