Product Lead

Fulcrum•San Francisco, CA
•Onsite

About The Position

The insurance industry, valued at $1.5 trillion, relies heavily on brokers. However, the brokerage industry faces capacity constraints in account management, with account managers often bogged down by tasks like data entry, document chasing, and other routine work, diverting their focus from crucial client interactions. Many brokerages resort to outsourcing or manual processing for these tasks. Our company is developing an AI platform designed to automate these tedious aspects of insurance operations. This platform is already delivering significant time and cost savings for our customers, with deep adoption among enterprise brokerages. We have recently secured Series A funding and are poised for substantial growth.

Requirements

  • 5+ years building products, ideally in early-stage B2B or vertical SaaS companies.
  • Comfortable operating in ambiguity and building structure where none exists.
  • Exceptional at customer discovery and translating qualitative insight into product direction.
  • Technical enough to partner deeply with engineers and understand AI-driven capabilities.
  • Highly ownership-oriented — you take responsibility for outcomes, not just deliverables.
  • Clear communicator who can align teams around priorities and trade-offs.

Nice To Haves

  • Ex-Founder is a plus

Responsibilities

  • Own product discovery and definition from customer problem to shipped solution.
  • Spend significant time with insurance brokerages and account managers to deeply understand workflows, pain points, and opportunities for automation.
  • Translate customer needs and AI capabilities into clear product requirements and prioritized roadmaps.
  • Partner closely with Engineering and Design to ship high-quality, high-impact features quickly.
  • Define and track product success through usage, outcomes, and customer feedback.
  • Establish early product processes, documentation standards, and operating rhythms as the product function scales.
  • Act as the connective tissue between customers, GTM, and Engineering.

Benefits

  • Competitive salary ($175k-$250k) + meaningful equity.
  • Full health, dental & vision.
  • High-ownership, high-trust culture with lightning-fast executors.
  • Regular team off-sites, dinners, and an office stocked for builders.
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