Product Lead - Software Product Development

Crown Equipment Corporation

1d•Hybrid

About The Position

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. This role will identify and define customer needs using Jobs to be Done (JTBD), use cases, and user stories to drive the development of innovative SaaS solutions, such as fleet and asset management software and tools. The Product Lead will lead product development by documenting and communicating requirements, collaborating across internal teams and stakeholders, and ensuring each solution delivers value and ROI. They will guide feature development, aligning stakeholder and business needs with technical requirements throughout the lifecycle, and facilitate communication between internal/external customers and project leadership. The Product Lead will champion product solutions by partnering with technology and experience leads to validate requirements, address broader business factors, and leverage data analytics to support recommendations. They will communicate team progress and actively participate in leadership presentations, maintaining a professional and business-focused approach.

Requirements

Associate degree in a relevant field and at least 2 years of experience in a Product Manager or Product Owner role.
Experience in software development and SaaS environments.
Demonstrated ability to identify and document product requirements (PRDs) and collaborate effectively with technical teams.
Excellent communication and leadership skills.
Experience presenting to business leadership.
Strong knowledge of agile methodology and SDLC.
Occasional travel required (0–10%).

Nice To Haves

Familiarity with AI and Machine Learning is a plus.

Responsibilities

Identify and define customer needs using Jobs to be Done (JTBD), use cases, and user stories to drive the development of innovative SaaS solutions, such as fleet and asset management software and tools.
Lead product development by documenting and communicating requirements, collaborating across internal teams and stakeholders, and ensuring each solution delivers value and ROI.
Guide feature development, aligning stakeholder and business needs with technical requirements throughout the lifecycle, and facilitate communication between internal/external customers and project leadership.
Champion product solutions by partnering with technology and experience leads to validate requirements, address broader business factors, and leverage data analytics to support recommendations.
Communicate team progress and actively participate in leadership presentations, maintaining a professional and business-focused approach.