Product Lead, Chronic Condition Management

Teladoc Health•Uniondale, NY

4d•$180,000 - $220,000•Remote

About The Position

Teladoc Health is seeking a strategic, senior Product Lead to help mold and execute the vision for its integrated care solution for chronic conditions. This is a senior individual contributor role focused on setting direction and strategy for the product team. The ideal candidate will have expertise in consumer engagement and healthcare, with experience driving behavior change in patients and simplifying workflows for clinicians and health coaches. Experience in areas like GLP-1 access is also valuable. This role requires operating with minimal oversight, defining ambiguous problem spaces, and building alignment across various stakeholders. The position also involves mentoring other Product Managers on the team.

Requirements

8+ years of product management experience, with demonstrated ability to operate at a senior/lead level with minimal oversight and direction.
Track record designing engagement mechanics that translate into measurable behavior change and clinical outcomes — not just activity metrics — with a clear point of view on the difference.
Domain experience in chronic condition management — including the clinical and regulatory landscape
Familiarity with medication access and reimbursement dynamics relevant to chronic care — for example prior authorization, specialty drug programs, or PBM ecosystems (including GLP-1 access)
Proven player-coach track record: has mentored PMs, raised the quality of product work across a team, and influenced outcomes without direct management authority.
Demonstrated ability to define ambiguous problem spaces and build consensus across clinical, commercial, technical, and operational stakeholders.
Strong product craft: ability to independently write strategy docs, PRDs, and executive narratives that drive decisions at the highest levels of the organization.
Comfortable with complexity and ambiguity; able to create clarity for an entire team, not just yourself.
Excellent written, presentation, and verbal communication skills — highly skilled at articulating the “what, why, and how.” Strong executive presence.
Experience with Agile development methodologies and tools such as JIRA and Confluence.

Nice To Haves

B2B2C experience at scale — delivering products that balance client needs and configurability with an exceptional member experience.
Experience owning a product roadmap that directly contributes to a business unit’s P&L or revenue growth.

Responsibilities

Own a product strategy and roadmap for a domain of Teladoc’s chronic condition management product suite, operating with significant autonomy and setting direction for the team.
Define the problem space — not just solve within it. Proactively identify market opportunities, unmet member and client needs, and strategic gaps across the chronic condition management offering.
Lead complex, high-impact initiatives end-to-end: from discovery and strategy through delivery and post-launch optimization, including clinical program design, device and data integrations, and medication access workflows where relevant (e.g., GLP-1 and specialty programs).
Serve as a player-coach: mentor and provide structured feedback to associate and mid-level PMs, review and raise the quality of product work across the team, and close capability gaps proactively.
Write crisp product strategy documents, business cases, and executive narratives that drive decisions and create alignment across clinical, commercial, engineering, and operations.
Establish KPIs; translate metrics and member outcomes data into roadmap priorities and strategic decisions.
Partner with Commercial to build B2B2C product experiences that serve both employer and health plan clients and the members managing complex, often multi-condition, care journeys.
Lead build vs. buy and vendor evaluation decisions (RFI/RFP) for clinical, technology, and pharmacy partners as needed.
Present product progress, outcomes, and strategic recommendations to senior and executive leadership.
Foster a team environment of learning, psychological safety and high performance.