Product Intern
About The Position
Join our Product team to gain practical experience in the digital product development process! As a Product Intern, you will assist the Product Management team throughout multiple phases of the product lifecycle. Your contributions will support the team responsible for optimizing the end-to-end Fan experience, with an emphasis on mobile applications and digital touchpoints. Product Interns will each be assigned to one of three focus areas: Loyalty, Frictionless Commerce, or Fan App. The intern focused on Loyalty will support analysis, product marketing initiatives, process documentation, and cross-functional coordination to help improve fan engagement experiences. The intern focused on Frictionless Commerce will support product operations, issue troubleshooting, rollout testing, and process documentation to help ensure a seamless experience for staff-facing digital products. The intern focused on Fan App will support the Product Manager by analyzing existing app functionality, documenting product requirements, and conducting user testing to identify opportunities to improve the pre-event fan experience and other app features.
Requirements
- Currently pursuing or recently completed a degree in Computer Science, Engineering, Product Design, Information Technology, or a related field.
- Familiarity with software development concepts, digital ecosystems, or product management workflows.
- Strong analytical and quantitative skills; ability to synthesize information from multiple sources.
- Excellent verbal and written communication skills.
- Organized, detail-oriented, and able to manage multiple deliverables.
- Collaborative mindset and ability to work effectively in cross-functional teams.
- Familiarity with agile methodology (specifically, scrum).
- Experience or interest in emerging technologies (e.g., AI, mobile apps, IoT, connected devices).
- Must be at least 18 years old.
Nice To Haves
- Familiarity with tools such as Microsoft Office, Excel, or basic programming languages (Python, Java, etc.) is preferred
Responsibilities
- Support product managers in daily product definition, planning, and execution tasks.
- Assist in gathering and analyzing business requirements for digital and software products.
- Help gather and synthesize user feedback and usage data to inform product decisions and recommend improvements to the Fan experience.
- Collaborate with engineering, design, and analytics teams to drive product initiatives.
- Help document product features, user stories, and technical specifications.
- Participate in product reviews, testing, and feature validation discussions.
- Prepare presentation materials for product meetings and executive updates.
- Use digital tools (e.g., AI, analytics platforms) to accelerate research and idea generation.
- Monitor development progress and help ensure alignment with product objectives.
- Perform ad hoc data analysis and reporting to support product decisions.
Benefits
- The role is classified as non-exempt.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
Associate degree
