Product Install Engineer - Chemical Analysis - >80% travel

KLA•Totowa, NJ

1d•$31 - $53•Onsite

About The Position

At KLA, our Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer’s first—and lasting—impression of KLA products, services, and technical excellence. As a Product Installation Engineer, you will lead the on‑time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start. You’ll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction. The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Requirements

Strong knowledge of electronics, fluid dynamics, mechanical, electro‑mechanical, and electro‑optical systems
Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
Proficient in Microsoft Office applications
Excellent analytical, problem‑solving, and troubleshooting abilities
Strong verbal, written, and interpersonal communication skills
Highly self‑motivated, organized, and detail‑oriented
Able to work effectively across cultures, functions, and geographies
Associates of Science/Engineering/Technology minimum degree or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.

Nice To Haves

Experience with chemistry or chemical analysis strongly preferred

Responsibilities

Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
Provide clear status updates to all stakeholders throughout the installation process
Complete installation documentation and administrative requirements accurately and on time
Secure warranty sign‑off on newly installed tools
Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
Engage effectively in cross‑cultural and cross‑functional environments
Extensive travel domestically and internationally to support customer installations worldwide