Product Install Engineer - Chemical Analysis
About The Position
At KLA, our Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer’s first—and lasting—impression of KLA products, services, and technical excellence. As a Product Installation Engineer, you will lead the on‑time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start. You’ll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction. Selected candidate must be able to work 6 days/week, 10 hours/day.
Requirements
- ASET minimum degree or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.
- Strong knowledge of electronics, optics, mechanical, electro‑mechanical, and electro‑optical systems
- Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
- Proficient in Microsoft Office applications
- Excellent analytical, problem‑solving, and troubleshooting abilities
- Strong verbal, written, and interpersonal communication skills
- Highly self‑motivated, organized, and detail‑oriented
- Able to work effectively across cultures, functions, and geographies
Nice To Haves
- Experience with high‑vacuum systems strongly preferred
Responsibilities
- Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
- Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
- Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
- Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
- Provide clear status updates to all stakeholders throughout the installation process
- Complete installation documentation and administrative requirements accurately and on time
- Secure warranty sign‑off on newly installed tools
- Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
- Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
- Engage effectively in cross‑cultural and cross‑functional environments
- Extensive travel domestically and internationally to support customer installations worldwide
Benefits
- medical, dental, vision, life, and other voluntary benefits
- 401(K) including company matching
- employee stock purchase program (ESPP)
- student debt assistance
- tuition reimbursement program
- development and career growth opportunities and programs
- financial planning benefits
- wellness benefits including an employee assistance program (EAP)
- paid time off and paid company holidays
- family care and bonding leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
