Product Information Coordinator (On-site)

Kaplan Early Learning Company•Winston-Salem, NC

8d•Onsite

About The Position

Kaplan Early Learning Company is growing and seeks to hire a Product Information Coordinator. For over 50 years, Kaplan Early Learning Company has been a champion for children. From our research-based curricula to enriching classroom environments and innovative technology solutions, Kaplan's products and services inspire a lifelong love of learning in children and educators. At Kaplan, we come to work every day knowing that we are making an impact on children, families, and educators not only in our local communities, but around the world! We are a national leader in the early childhood educational market, and we remain focused on what makes our organization different - Our People! If you are looking to join an organization where your talents are recognized, we're the team to join. It's often said when you join the Kaplan team you never want to leave - so prepare yourself to partner with a passionate staff who celebrates an average tenure of 15 plus years! The Product Information Coordinator is responsible for the setup, maintenance, and accuracy of product and vendor information across Kaplan Early Learning Company's product information management systems. This role supports the complete product lifecycle by ensuring item data, pricing, vendor information, and product attributes are accurate, consistent, and up to date. The position works closely with Merchandising, Purchasing, Marketing, IT, and other cross-functional teams, to maintain the integrity of product data while supporting company initiatives, catalog production, pricing updates, reporting, and daily operational activities. This position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

Associate or bachelor's degree in business administration, Information Systems, Supply Chain, Marketing, or a related field.
1+ years of experience working in a data-driven environment such as data entry, database administration, product data, inventory management, or similar administrative roles.
Strong attention to detail with a high level of accuracy.
Excellent organizational and time management skills.
Strong written, verbal, and interpersonal communication skills with the ability to collaborate effectively across departments.
Proficiency with Microsoft Office, particularly Microsoft Excel.
Ability to prioritize multiple tasks while meeting deadlines.
Strong analytical and problem-solving skills.
Ability to identify data inconsistencies, recommend solutions, and contribute to continuous process improvement.
Demonstrated dependability, accountability, and ownership of assigned responsibilities.
Ability to work both independently and collaboratively within a team environment.

Nice To Haves

Experience working with Product Information Management (PIM) systems, ERP systems, or enterprise databases, preferred.
Experience with PeopleSoft or similar ERP software, preferred.
Experience creating reports and analyzing business data, preferred.
Familiarity with product lifecycle management or merchandising processes, a plus.

Responsibilities

Create and maintain product records within the Product Information Management (PIM) system and enterprise systems such as PeopleSoft.
Perform new item setups and ongoing maintenance for existing products.
Create and maintain vendor records and associated vendor information.
Process pricing updates and assist with annual company-wide pricing initiatives.
Support annual catalog production by loading catalog pricing, page numbers, and related product information into enterprise systems.
Complete routine product maintenance, including updates to product attributes, classifications, descriptions, and related information.
Generate and distribute weekly discontinued product reports.
Perform product data analysis, validation, and reporting to ensure data accuracy and completeness.
Monitor and respond to requests submitted through the Product Setup ticketing system in a timely manner.
Research and resolve product data discrepancies by collaborating with internal stakeholders.
Partner with Merchandising, Purchasing, Marketing, Customer Support, IT, and other departments to ensure product information remains accurate and current.
Follow established data governance standards and procedures to maintain data integrity.
Assist with process improvement initiatives that increase efficiency and accuracy.
Support special projects and perform other administrative duties as assigned.

Benefits

Paid Time Off including holidays
Paid Maternity/Paternity Leave Supplemental Program
Childcare Discounts
Medical, Dental, Vision Insurance
Matching 401(k) Plan plus a suite of financial educational services to include consultations with licensed representatives
Short-term disability and long-term disability income replacement programs through Voya Insurance
Educational Tuition Assistance
Verizon and AT&T Discount
YMCA Discount
Employee Referral Bonus
LifeMart Discount Shopping Website
Kaplan Outlet Center Discount
Pet Insurance