Product Implementation Generalist

TrimblePrinceton, PA
Remote

About The Position

Transform Supply Chain Operations: Become Our Next Transportation Implementation & Product Specialist! Accelerate customer success and drive product evolution with Trimble Transportation! In this generalist role, you will lead end-to-end customer engagements, leveraging deep industry expertise and cutting-edge AI tools to solve real-world logistical challenges and launch Trimble TMS. About Us: Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpo se-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, an d more. Trimble Transportation is transforming the global supply chain through intelligent, connected technology and workflows that are rooted in industry standard commercial maps and data. At the intersection of the physical and digital worlds, Trimble Transportation offers SaaS, web, m obile and installed solutions that improve efficiency, promote safety, optimize utilization, and enable collaboration. From planning to delivery, we provide cut ting edge procurement, transportation management, mapping, routing, dispatch, navigation, location, fleet management, ELD compliance and asset maintenance solutions. For more information, visit: transportation.trimble.com. What Makes This Role Great: In this role, you will break down traditional silos to own the entire customer lifecycle, directly bridging the gap between customer operational needs and core engineering. You will have the unique opportunity to use AI-driven prototyping tools to rapidly solve complex transportation problems, directly shaping the future of Trimble TMS and outpacing industry competitors.

Requirements

  • Deep domain expertise within the transportation and logistics industry, with strong insight into complex operational workflows.
  • Proven capability to learn software products deeply and identify high-value functionality gaps.
  • Experience utilizing AI-assisted tools for research, analysis, rapid prototyping, or problem-solving.
  • Exceptional customer communication, system discovery skills, and high quality standards.
  • Ability to operate autonomously with high comfort in dynamic, fast-paced environments.

Nice To Haves

  • Practical experience with finance and accounting processes within transportation operations.
  • Familiarity with modern technology stacks including Azure, C#, React, Postgres, Kafka, or SQL Server.

Responsibilities

  • Lead comprehensive operational discovery directly with customers to identify true business challenges across the full order-to-cash lifecycle.
  • Rapidly build and validate working proofs of concept using AI-driven coding tools to address specific operational gaps.
  • Guide transportation customers through the complete implementation lifecycle, from discovery and system migration through go-live and ongoing monitoring.
  • Collaborate with engineering teams to translate customer insights and implementation patterns into continuous core product enhancements.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Tax savings plans for health, dependent care and commuter expenses
  • Paid Parental Leave
  • Employee Stock Purchase Plan
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