Product Excellence Manager, gTech, Search Bidding and Budgets

Google•New York, NY

31d

About The Position

gTech Ads Enablement (gAE) strives to empower gTech deliver exceptional customer experience through (a) product partnership that facilitates a dual feedback loop (b) tooling support (c) Learning and Development (L&D) and process enhancements (d) testing incubation to improve the quality of AI generated creatives. The Product Practices teams within Enablement deliver quality, scale, and efficiency to how Google commercializes its ad products. It is the liaison between Product and gTech services where needed, and it is responsible for ensuring that Product launches and customer-facing migrations are seamlessly executed. Its mission is to empower practitioners and products to deliver exceptional customer experiences. In this role, you will deliver quality, scale, and efficiency to how Google commercializes its ad products. You will be the liaison between product and gTech services where needed, and will be responsible for ensuring that product launches and customer-facing migrations are seamlessly executed. You will empower practitioners and products to deliver exceptional customer experiences. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Requirements

Bachelor’s degree or equivalent practical experience.
4 years of experience in product management.
Experience with data analysis and data tools (e.g., SQL, MySQL, Tableau, etc.).
Experience working with system design.

Nice To Haves

Knowledge of the advertising market or online ads landscape.
Ability to think strategically and influence stakeholders.
Ability to work cross-functionally with multiple teams and stakeholders.
Excellent data analysis skills and the ability to pull from many different data sources to provide insights on that data.
Excellent relationship building, collaboration, and influencing skills.

Responsibilities

Orchestrate launch strategy and readiness to ensure gTech teams are ready to support launches and migrations.
Perform analyses and gather feedback to bring product insights to gTech product forums to inform Product strategy.
Leverage product expertise to enable gTech teams to service advertisers and ensure the prompt and proper resolution of technical issues.
Design effective launch programs with partners to ensure that new products and feature releases are tested before wide-scale deployment.
Understand customer and gTech pain points, needs, and priorities, and leverage product expertise to advocate for product improvements with internal cross-functional teams, including Product, Engineering, and Sales.