Product Engineer

Lapel • San Francisco, CA

1d • Onsite

About The Position

At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale throughout the entire customer lifecycle.
Most internet businesses want to treat customers well, but their tools work against them. We’re building the layer that makes every interaction feel personal again: unifying context, coordinating action, and closing the gap between intent and experience.
It’s a technically ambitious challenge spanning data infrastructure, AI, and systems design—with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale.
We’re well-funded, backed by top-tier investors, and already working with incredible companies, from fast-growing startups to large enterprises. We’ll share more details when we talk.

Requirements

• Have 3+ years of experience building and shipping products
• Are comfortable working across the stack (frontend + backend)
• Have strong product instincts and care about user experience
• Enjoy owning problems end-to-end, not just implementing tasks
• Are comfortable navigating ambiguity and working in early-stage environments
• Collaborate well with designers and product teams
• Move fast while maintaining a high bar for quality

Responsibilities

• Build, ship, and iterate on product features across the full stack
• Work closely with founders, designers, and customers to define and deliver product experiences
• Own features end-to-end, from ideation and implementation to deployment and iteration
• Translate product requirements into scalable, maintainable technical solutions
• Develop both frontend interfaces and backend services as needed
• Continuously improve product quality, performance, and usability
• Contribute to product decisions, prioritization, and trade-offs
• Write clean, maintainable code and improve engineering standards

Benefits

• Competitive salary + meaningful early-stage equity
• Full benefits: including medical, dental, vision, and 401(k)
• Generous time off: including many company holidays and coordinated team-wide breaks throughout the year to focus and recharge
• Office perks: lunch and dinner provided daily, health & wellness benefits
• Team culture: regular off-sites, tight feedback loops, and a bias toward action

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed