Product Engineer 1
About The Position
As a Product Engineer, you thrive in high-stakes, dynamic environment, driving product development at the forefront of the semiconductor equipment industry. Collaborating closely with customers and internal teams, you will provide real-time problem-solving to customer challenges and to enhance our products. Your passion for engaging with customers and innovative engineering drives progress in our industry, tackling the once unsolvable. You will be responsible for producing, implementing, and maintaining solutions as well as participating in troubleshooting and issue resolution working with field support teams. As an engineer, you will be in one of the fastest-growing businesses at Lam Research. Our products are scaling rapidly, and this is the team with the most to gain. This is a unique role in the company where the engineer will gain detailed knowledge on several cutting edge etch and dep hardware that Lam manufactures.
Requirements
- Bachelor's degree in Engineering, Engineering Technology, Physics, Technical Communication, or another STEM-related discipline.
- Experience with mechanical design and CAD (NX/Creo preferred, SolidWorks acceptable).
- Strong ability to organize technical information and communicate complex concepts to diverse audiences.
- Strong project management skills (long-term planning, scheduling, coordinating actions, communicating deliverables, etc.).
- Excellent communication skills and teamwork skills.
- Excellent organization and attention to detail.
- Self-starter and ability to work independently.
- Able to work up to 8-hour shifts in a cleanroom environment wearing PPE.
Nice To Haves
- Experience with semiconductor equipment (knowledge, operation, and/or maintenance).
- Experience with creating technical documentation, training materials, or customer-facing content.
- Familiarity with content management systems, version control systems, or digital asset management processes.
- Experience with filming, photography, and camera equipment.
- Experience working with multimedia tools such as video editing (Adobe Premiere, Adobe After Effects), graphic design (Adobe Illustrator, Adobe Photoshop), photography, or animation (Blender, Unity, KeyShot).
Responsibilities
- Manage timelines, priorities, milestones, and project logistics for WCO service products and customer deliverables.
- Perform technical scoping for new maintenance procedures and customer change requests.
- Collaborate with subject matter experts, field engineers, and product teams to clarify maintenance procedures and best practices when only sparse documentation is available.
- Translate complex technical information into clear, customer-facing procedures, multimedia content, and service deliverables.
- Coordinate with videographers, multimedia specialists, and technical writers to develop and release multimedia technical documentation.
- Review and improve maintenance workflows, content structures, and customer deployment packages.
- Lead cross-functional efforts to develop videos, images, animations, and other assets supporting maintenance procedures.
- Design, conduct, and evaluate testing of maintenance fixtures, tools, and service solutions; provide recommendations based on results.
- Perform validation and user acceptance testing of software applications and identify opportunities for improvement.
- Present project status, technical findings, and recommendations to stakeholders and management.
Benefits
- Comprehensive set of outstanding benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
