Product Engineer

Avtron Power Solutions, LLC•Cleveland, OH

3d•$95,000 - $120,000

About The Position

Provides engineering and technical support for Service Center operations related to customer equipment repairs, refurbishments, upgrades, and modifications. Evaluates existing and legacy equipment to determine repair feasibility, technical requirements, compatibility of replacement components, and overall scope of work. Works closely with Service, Operations, Sales, and Customers to develop practical engineering solutions that support turnaround time, quality, and profitability objectives.

Requirements

Strong mechanical and/or electrical troubleshooting aptitude.
Ability to evaluate existing equipment designs and determine practical repair or modification solutions.
Strong analytical and problem-solving skills with attention to technical detail.
Effective communication skills with the ability to work cross-functionally between Engineering, Operations, Sales, and Customers.
Ability to manage multiple projects and priorities in a fast-paced service environment.
4 year engineering degree required
Demonstrated problem solving expertise
Creative and flexible personality to work through changing responsibilities and customer requirements
Excellent written/verbal communication skills required to interface with customers and vendors
Five or more years of professional experience with OEM design activities using mechanical design software packages and 3D modeling software, meeting schedules, and providing technical support
Comprehensive understanding of seismic, wind and vibration calculations to support equipment designs (IBC)
Understanding of airflow, thermodynamics, and sound level dynamics (including measurement and instrumentation)

Nice To Haves

Specific knowledge of AutoCAD, JDE, and Microsoft Applications

Responsibilities

Reviews customer equipment, drawings, specifications, and historical records to determine repair, retrofit, or modification feasibility.
Evaluates obsolete and legacy equipment designs to identify technical limitations, compatibility concerns, and viable engineering solutions.
Creates and revises mechanical and electrical documentation, bills of materials (BOMs), repair instructions, and modification packages as required.
Supports Service Center personnel by providing technical guidance during teardown, troubleshooting, repair, testing, and rebuild activities.
Works directly with Operations and Production teams to resolve technical issues impacting service schedules, repair quality, or customer requirements.
Interfaces with customers, vendors, and internal departments to clarify technical requirements and recommend repair or upgrade options.
Assists in identifying replacement components, reverse engineering requirements, and alternative solutions for discontinued or unavailable parts.
Reviews engineering changes and assesses impact to existing field equipment and serviceability.
Supports quoting activities by evaluating technical scope, labor requirements, material needs, and engineering risk associated with repair or modification work.
Ensures all repair and modification activities comply with applicable engineering standards, safety requirements, and company procedures.
Participates in root cause analysis and continuous improvement efforts related to recurring equipment failures and service issues.
Maintains accurate engineering documentation and service records for completed projects and customer equipment history.