Product Engineer

Supermicro•San Jose, CA

2d•Onsite

About The Position

Supermicro is seeking a highly skilled and motivated Product Engineer to join our team and play a critical role in ensuring the reliability, performance, and quality of our server storage products. As a Solution Product Engineer, you will be responsible for troubleshooting, test and validate high-end GPU and storage system products. This role will also configure, deploy, troubleshoot, validate compute performance and solution applications. This position will be located in San Jose, CA.

Requirements

BS/MS EE, CE, CS, Physics, or Mathematics is preferred
Minimum of 5 years of experience in system or computer science engineering is highly desired
Familiar with storage system, components, and applications (SAS, NVMe, SAN, NAS, SDS)
Experience in configuring computer systems, storage system, performance testing (fio, vdbench, IOR, IOzone, MDtest, MLPerf)
Familiar with scripting on Windows Server and Linux operating systems
Good communication skills, including both written and verbal

Responsibilities

Perform thorough troubleshooting and root cause analysis of GPU and storage product issues, including hardware, software, and firmware-related
Pretest new firmware and hardware engineering change orders (ECOs) to ensure compatibility, stability, and performance
Configure and deploy storage systems, RAID, JBOD for in-house reliability and performance test. Validate storage and computing performance and storage application solutions
Assure product quality by designing testing methods; testing both sample and finished product; confirming manufacturing, assembly, and installation processes
Assist product manager to define and release planning, product design, and support of development activities, regulatory compliance, and management of product life cycle
Solicit and collect new requirements needed for Supermicro chassis / server products
Work with other departments to ensure that the chassis / server platform is being effectively leveraged throughout the product portfolio
Assist product managers to coordinate cross-function teams for sustaining supports like RMA, Failure Analysis, ECO implementations
Provide documentation and technical know-how to support chassis/server production lines
Arrange meetings, summarize meeting minutes, follow up and track issues and status