Product Engineer II
About The Position
Generac Home is hiring for a Product Engineer II. In this role you will be responsible for gaining a deep technical understanding of Generac Home Solar and Storage products and providing a critical interface between internal R&D/engineering and product support teams. The Product Engineer will take an ownership role in understanding, recreating, and performing root cause analysis of field issues and will work with the design engineering teams to develop, specify, and test product improvements targeted at addressing field quality issues. The Product Engineer will provide key insights to help define new features and products and play a key role in creating internal and external product documentation.
Requirements
- BS in Electrical Engineering or Mechanical Engineering or related degree
- 3 years relevant work experience
- Demonstrated data analysis skills
- Experience working in a functioning lab
Nice To Haves
- Hands on experience working with electrical lab test equipment such as oscilloscopes, function generators, power supplies, spectrum analyzers, etc.
- Solid understanding of electrical and electronics concepts
- Experience programming in Python, MATLAB, C/C++ or similar languages
- Experience processing, analyzing and presenting large data sets
- Knowledge of residential electrical systems and/or solar installations
- Experience with root cause analysis and printed circuit board debugging
- Experience supporting and mentoring entry-level engineers
Responsibilities
- Understand product and system-level interactions (electrical/firmware/mechanical) to facilitate diagnosis of issues and creation of test scenarios
- Investigate field failures of returned products through system-level testing and circuit board debugging
- Establish lab test setups to replicate field issues; use electronic test and measurement equipment to quantify, diagnose and document root causes
- Support hardware and firmware development teams in creating solutions to field issues and in defining new product features and requirements
- Participate in validation/verification testing efforts around design changes and new features/products
- Collect, process and analyze fleet data to better understand the scope of field issues
- Mentor and train less experienced engineers and other field service personnel
- Create and review both internal and external product documentation, including: specifications and datasheets, diagnostic manuals and flow-charts, one-line diagrams and schematics
- Serve as a path of escalation for technical support and applications engineers
- Support field troubleshooting efforts remotely
- Occasionally perform on-site troubleshooting, diagnosis and repair
Benefits
- medical
- dental
- vision plans
- life
- long-term disability
- flexible spending accounts
- health savings accounts
- accrued paid time off
- eight paid holidays
- 401(k) retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
