Product Enablement Specialist

6sense • Austin, TX

1d • $72,369 - $99,564 • Remote

About The Position

Own and scale the 6sense certification and Academy learning programs to drive deeper product adoption and measurable customer value. This role is responsible for maintaining and expanding existing certifications across the platform aligned to how customers use 6sense. You’ll work on building the program for short-form learning that meets customers where they are and expands the reach and effectiveness of 6sense Academy across the entire customer lifecycle.

Requirements

• 2+ years of experience in:
• Customer Education, and/or
• Customer Success, Enablement, Program Management, or Training
• Experience working in a SaaS or high growth environment, ideally with technical or compliance-driven products.
• Proven track record of owning complex, strategic initiatives and driving measurable outcomes independently.
• Ability to leverage AI across various platforms and medias
• Strong program management skills, able to structure ambiguity into clear plans and deliverables.
• Excellent written and verbal communication skills, with the ability to explain complex topics clearly.
• Executive presence and comfort leading high-stakes conversations with senior customer stakeholders.
• Ability to balance customer empathy with business and scalability considerations.
• Comfortable presenting, facilitating live sessions, and fielding unscripted questions.
• Understanding of how to develop scalable processes for content creation and maintenance.
• Have a problem-solving mentality and a willingness to learn.

Nice To Haves

• Familiarity with tools like Skilljar, Camtasia, and similar LMS and video editing platforms.
• Background in technical training, compliance, or risk-related domains.
• Experience building education programs from scratch or significantly scaling an existing one.
• Experience with in-product learning tools like Pendo.
• Background in B2B SaaS or MarTech.
• Experience building simulations or AI-powered learning.

Responsibilities

• Manage and evolve the end-to-end content & certification strategy and roadmap.
• Revamp and update current certifications and courses.
• Expand certification coverage across products and use cases.
• Partner with Product, PMM, and CS to ensure certifications and courses stay current and valuable.
• Develop deep technical fluency across the 6sense platform and B2B GTM ecosystem to ensure content reflects real-world workflows.
• Continuously gather learner feedback and usage data to improve existing content and raise quality across the library.
• Build scalable systems for content intake, governance, and measurement.
• Develop and audit certification content.

Benefits

• Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options.
• We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.
• We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform.
• Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed