GTM Product Enablement Lead

OpenAINew York, NY
4dHybrid

About The Position

This role is based in our NYC or SF office 3x a week. We offer relocation assistance to new employees. This role sits at the intersection of Product and GTM. We are seeking a GTM Product Enablement Manager who will own how OpenAI’s products are translated into field execution. This is not a traditional enablement role focused on trainings or content—this role is responsible for building the systems, workflows, and feedback loops that make rapidly evolving products understandable, sellable, and scalable across the GTM organization. You will partner closely with Product, Engineering, Sales, and Marketing to ensure that product velocity translates into GTM readiness. You will design and operationalize how new products launch, and how insights from the field shape future product and GTM strategy.

Requirements

  • Experience building with AI and rolling out AI-driven learning experiences
  • Experience building and scaling enablement programs, systems, or workflows in a fast-paced environment
  • Strong product intuition and the ability to quickly understand technical products and translate them into business value
  • Experience working cross-functionally with Product, Engineering, Sales, or Marketing teams
  • Deep operational rigor, with experience defining KPIs and measuring impact
  • A systems mindset—you think in scalable solutions, not one-off deliverables
  • Strong communication skills, with the ability to simplify complex technical concepts for diverse audiences
  • Comfort operating in ambiguity and driving clarity in fast-moving environments
  • High ownership and the ability to move between strategy and execution seamlessly

Responsibilities

  • Contribute to the end-to-end product enablement system across onboarding, product launches, and continuous learning
  • Translate complex technical products (APIs, AI systems, workflows) into clear GTM narratives, use cases, and playbooks
  • Build scalable systems—not just content—that enable teams to keep pace with rapid product development
  • Partner closely with Product and Engineering to understand new capabilities and ensure effective field readiness
  • Establish feedback loops from GTM → Product to inform roadmap, positioning, and packaging decisions
  • Define and track key metrics (ramp time, product adoption, deal velocity) to measure enablement effectiveness
  • Identify gaps in GTM workflows and build solutions that improve how teams sell, position, and deploy products
  • Leverage tools, automation, and AI to scale enablement efforts across the organization
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