Product Enablement Lead (New York City)

Levelpath•New York, NY

1d•$150,000 - $200,000•Onsite

About The Position

Levelpath is seeking a Product Enablement Lead to act as the crucial link between product development and the go-to-market team. This role is responsible for ensuring that sales, solutions consulting, partners, customers, and support teams have a deep and rapid understanding of the product. The Product Enablement Lead will transform new releases into comprehensive training materials, certifications, and demo-ready workflows. This is a high-visibility position at the intersection of product and go-to-market strategy, offering significant growth potential into a team lead role as the enablement function expands. The position is full-time and based in the New York City office.

Requirements

Over 6 years of professional experience, with at least 3 years in sales engineering, solutions consulting, product enablement, or a product-adjacent field role, preferably in B2B SaaS.
Proven ability to quickly learn technical products and explain them clearly to diverse audiences.
Strong demo skills and comfort with building within the product.
Excellent communication and presentation skills, effective in live settings, webinars, on stage, and asynchronously.
Experience building or managing enablement or education programs.
Adaptability and the ability to thrive in a fast-paced environment.
Ability to work from the NYC office.

Nice To Haves

Experience in procurement, fintech, or ERP/spend-management.
Experience building demo environments.
Experience running a customer or partner academy.

Responsibilities

Serve as the go-to product expert for the go-to-market organization, including AEs, SCs, customer support, partners, and customers.
Design and deliver product training for various audiences through live sessions, self-paced content, and certification checkpoints.
Onboard new hires, ensuring they are field-ready quickly.
Manage new-release showcases, translating product updates into clear explanations of what the feature is, who it's for, how to demo it, and how to discuss it, ensuring rapid dissemination to the field.
Develop and maintain custom demo workflows and demo data tailored to key personas and industries for use by sales and SC teams.
Contribute to and enhance demo certification processes to ensure consistent readiness of sales representatives.
Take ownership of customer and partner enablement programs, such as Ranger Academy.
Conduct marketing webinars and represent Levelpath at events, demonstrating the product live to key audiences.
Collaborate with the Product team to relay field feedback and influence future product development.