Product Director

Pitney Bowes • Shelton, TN

3d • $200,000 - $240,000

About The Position

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who: Act with urgency, accountability, and purpose Deliver high quality work with consistency and pride Collaborate effectively and elevate those around them Focus on outcomes that drive impact and growth. You are: A dynamic Product Director for our eCommerce SaaS platform, responsible for setting, defining, and delivering the product roadmap for a suite of shipping products. You will own and lead strategic partnerships, manage complex programs, establish partnership governance, and develop new initiatives that drive shared goals and revenue outcomes. In this role, you play a pivotal part in expanding the platform, strengthening its offerings, and accelerating revenue growth through high‑impact, collaborative initiatives.

Requirements

• Bachelor's degree or equivalent practical experience
• Minimum of 10+ years of work experience in product development, account and partnership management, or business development in e-commerce platforms or fulfillment /software/SaaS industry
• Experienced in driving successful products and exceptional outcomes for customers through effective stakeholder engagement
• Puts the customer at the center of every product development
• Thrives in solving complex problems. Draws on creative that delivers value to end users and generates demand in the market.
• Proven track record in hiring, leading, and retaining high-performing partner management teams; comfortable working with C-level
• Extensive experience collaborating with cross-functional teams, including account management, product management, program management, and business development
• Technical orientation and a keen understanding of SaaS and APIs
• Strong relationship-building skills
• Entrepreneurial spirit with a strong ownership mindset

Responsibilities

• Define Partnership strategy: Develop and implement strategies to maximize partnership value and negotiate favorable commercial and business terms on new agreements and renewals.
• Own Partnership management: Serve as the primary point of contact for existing partners, monitor performance and value enabled, foster strong relationships and ensure mutual success
• Work backwards from customer needs to define and develop outstanding product features that delight our customers
• Drive Cross-functional collaboration: Partner closely with our internal teams, including other product teams, engineering, sales, marketing and legal, to align partnership activities with broader business objectives
• Leadership & team development: Build and lead a high-performing team, providing mentorship, guidance, and professional development opportunities
• Risk management and compliance: Proactively identify and flag potential risks in strategic partnerships, client relationships and product development
• Display your Adaptability: Respond with agility to market changes and adjust strategies to maximize outcomes

Benefits

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

What This Job Offers

• Job Type: Full-time
• Career Level: Director