Product Director

Rise Works•,

4d•$190,000 - $230,000•Remote

About The Position

This role is for a Director of Product, Ramps & Identity within a global payments and payroll platform. The company, Rise, focuses on enabling businesses to pay employees, contractors, and freelancers worldwide in fiat or digital assets, handling compliance, tax, and identity. The position is remote within the United States and reports directly to the CTO. The role requires ownership of both the 'ramps' (money in/out across various rails) and 'identity' (customer verification and its application) product areas. The company culture emphasizes high trust, high ownership, correctness, security, and accountability, valuing depth of understanding and directness.

Requirements

Authorized to work in the United States and U.S.-based.
8+ years in product management, including senior or leadership scope, with a track record of owning outcomes rather than backlogs.
High ownership, accountability, and the capacity to execute.
Experience leading engineers, or leading through engineering leads, and getting products shipped through them.
Deep understanding of blockchain and crypto payment ecosystem.
Direct experience with crypto on/off-ramps, and banking integrations.
Experience with KYC/KYB and identity verification products.
Comfort working closely with compliance and regulatory stakeholders, including conversations about AML obligations.
Excellent communicator, able to sell ideas internally and externally, and present credibly to customers, partners, and providers.
Experience with Ethereum based products like wallets, exchanges, ramps, or tokens.

Nice To Haves

Experience launching payment corridors in multiple countries or regions.
Experience in a regulated, funds-handling environment (MSB, EMI, licensed payments business).
Data fluency - ability to write own queries (SQL) and build own funnel analysis.
AI powered workflow, using AI daily to accomplish work.
Fraud and risk product experience.

Responsibilities

Own the end-to-end product for funding and payout, including ACH, wires, SEPA, local rails, and stablecoin/crypto on/off-ramps.
Own the customer experience of moving money, focusing on metrics like time to first successful deposit, payout success rate, and settlement times.
Drive rail and provider strategy, including evaluation, selection, and negotiation with banking partners, PSPs, and on/off-ramp providers.
Lead new market and new currency expansion, determining required rails and launch strategies.
Own the economics of money movement, including transaction costs, FX, fees, and margin, with a clear view of unit economics.
Reduce payment failures and friction, addressing issues like returned payments, rejected transfers, and reconciliation breaks.
Define and own provider redundancy strategies to ensure service continuity when a rail or provider fails.
Own the product built on top of verified identity, including pre-filling onboarding for returning customers, managing customer credentials for partners, and enabling counterparties to recognize each other.
Rebuild onboarding processes to leverage existing verified identity, aiming to reduce customer drop-off.
Build the attestation layer as a product, defining what Rise vouches for and how customers manage this information.
Build a federation layer allowing customers to use their Rise-verified status with partners and accept identity established elsewhere.
Develop business identity as a product, modeling organizations, owners, signers, and counterparties to streamline adding new entities or markets.
Leverage verified identity to enhance other Rise products, such as increasing limits, unlocking new products, or speeding up payouts.
Provide customers with clear status updates and explanations for pending or failed transactions.
Lead a group of engineering leads, setting priorities, maintaining quality and pace, and ensuring coherence across product areas.
Grow engineering leads by providing ownership, backing their judgment, and facilitating their success.
Own the roadmap across ramps and identity, collaborating with the CTO on strategy, prioritization, and trade-offs.
Write clear specifications and decision records for engineering teams.
Collaborate with compliance, finance, operations, support, and engineering teams.
Serve as the internal and external voice for these products, engaging in partner conversations, provider reviews, customer escalations, and enterprise diligence.