Product Director, Global Product Management

Gartner • Stamford, CT

4d • Hybrid

About The Position

The Product Director within Gartner Product Management (GPM) plays a key role in developing and enhancing Gartner’s product solutions, ensuring our offerings meet the evolving needs of our clients and drive measurable business impact. This Product Director role - within Tech Services and Invest product team - will focus on product development and product management for clients in two distinct client segments - Tech Services (e.g. IT Services and Consulting firms) and Buy-side/Sell-side investment firms (e.g. Investment Banking, Asset Management, Private Equity) – that leverage Gartner’s unique insights to inform their business decisions and help them serve their clients better. In this role, the Product Director understands client needs, defines the overall product vision, manages the product roadmap, launches new products and features, tracks progress and drives financial impact (growth and retention). They are a product leader who is responsible for product planning and execution throughout the product lifecycle, leveraging quantitative and qualitative analysis to inform and prioritize product innovations. This is a highly visible role with exposure to Gartner’s senior leaders across the entire Gartner organization. Elevate your career with us and make a lasting difference!

Requirements

• Customer obsession, product craft and commercial acumen - demonstrated ability to translate insights into products that delight customers and drive business outcomes
• 7-10 years professional experience with meaningful depth in product management and/or strategy/management consulting; knowledge of the Tech Services and Financial Services Buy-side/Sell-side space preferred
• Strong quantitative and qualitative analytics skills, with the ability to turn insights into actionable recommendations and measurable impact
• Ability to influence and work collaboratively with cross-functional teams across all levels of the organization
• Excellent communication skills (written and verbal), with the executive presence to simplify complexity for senior audiences
• Practical experience applying AI and emerging technologies to enhance workflows and outputs
• A bias for action, ability to balance tradeoffs, prioritize for business impact, and a willingness to roll up your sleeves and do what it takes
• Bachelor’s degree required

Nice To Haves

• MBA preferred

Responsibilities

• Own the product vision, strategy, and roadmap for a portfolio of products, aligned to Gartner’s growth and client‑impact priorities
• Understand client needs - continually learn and obtain feedback on our clients and users of our products – through external research, internal insights, qualitative and quantitative analysis to inform product strategy and identify product and feature innovations that will drive client engagement and satisfaction
• Understand decision‑making workflows of client professionals with deep customer obsession that will identify unique product opportunities
• Conceptualize, pilot and iterate on offerings that deliver measurable client value and strong product-market fit
• Create, launch, track and iterate on new products and value-add features that will drive value to our clients; features will cover a wide range of value source such as technology, data, peer connections and events, expert interactions and new research publications
• Drive innovation of products, features, solutions that integrate into client’s evolving workflows and enhance value prop
• Drive go-to-market efforts from adoption to retention, identifying and working with cross-functional partners to reduce barriers to product usage and success
• Track critical product and business metrics to continuously iterate and improve value proposition.
• Partner with Sales and Service to scale client impact, positioning products as essential to our clients’ workflows
• Lead brainstorming & collaborative problem-solving sessions with your partners in Research, Sales and Service delivery
• Partner with cross-functional teams to solve problems, prioritize opportunities and build momentum for adoption and growth
• Leverage Gartner’s AI-driven tools to calibrate client-facing value delivery
• Deliver regular updates and insights to key leaders and stakeholders, ensuring alignment and visibility into progress while influencing and driving product strategy

Benefits

• Competitive salary
• generous paid time off policy
• charity match program
• Medical, Dental & Vision Plans
• Parental Leave
• Employee Assistance Program (EAP)
• 401K matching
• opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior