Product & Digital Business Implement Manager II

First Citizens Bank • Raleigh, NC

4h • Remote

About The Position

This is a remote role that may be hired in multiple markets within the United States. This role sits within our Digital Enterprise Operations organization, and will execute product and digital business implementation initiatives, using change management and instructional design.

Requirements

• Bachelor's Degree and 2 years of experience OR High School Diploma or GED and 6 years of experience
• Skill(s): Strategic thinking
• Digital transformation expertise
• Product implementation methodologies
• Change management and organizational adoption - Business process analysis
• Data analytics and performance measurement
• Risk management awareness
• Agile and waterfall methodologies
• Team collaboration

Responsibilities

• Review platform roadmaps to identify and assess new features and enhancements which require commercialization
• Collaborate with product managers to ensure full understanding of the scope of new features and enhancements
• Identify segments and stakeholders impacted by new features or enhancements
• Identify the communication channels to utilize based on the size of the initiative and the segments and stakeholders involved
• Coordinate with marketing and sales enablement partners on communication strategies as needed
• Collaborate with sales enablement partners to create collateral in support of new features and enhancements
• Execute on delivery of commercialization activities through the defined channels
• Manage to agreed upon OKRs and provide regular progress reporting

Benefits

• Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees