Product Development Technician

AccurayMadison, WI
Onsite

About The Position

Accuray is seeking a Product Development Technician to support the fight against cancer by developing, introducing, and supporting new treatment delivery systems and software. This role involves maintaining, testing, troubleshooting, and repairing radiation delivery systems and associated bunker support instrumentation. The technician will also assist the Product Development group with assembly, optimization, testing, and documentation of new product configurations and technologies. Additionally, they will help manage test equipment, analyze data, develop facility requirements for product development, and support product development after design transfer. The position requires effective collaboration with engineers, scientists, vendors, and project managers, timely completion of projects with proper documentation, and maintenance of system logs. Support for trade shows and occasional travel to customer sites and other Accuray facilities are also part of the role. Accuray is committed to patient-first outcomes and fosters an inclusive and collaborative work environment, valuing diversity.

Requirements

  • Proof of authorization to work in the country of application on a permanent basis without sponsorship.

Nice To Haves

  • Experience in maintaining, testing, troubleshooting, and repairing radiation delivery systems and associated bunker support instrumentation.
  • Experience supporting product development in assembly, optimization, testing, and documentation.
  • Experience with procurement, control, maintenance, and calibration of test equipment and tools.
  • Experience obtaining data sets, analyzing findings, and presenting results.
  • Experience developing facility requirements for product development.
  • Experience with special facility controls (e.g., ESD, cleanliness).
  • Experience supporting product development after design transfer.
  • Experience working effectively with engineers, scientists, vendors, and project managers.
  • Experience providing work estimates and reporting project status and issues.
  • Experience completing projects with proper documentation.
  • Experience maintaining logs of system configuration and usage.
  • Experience supporting trade shows.
  • Willingness to travel occasionally.

Responsibilities

  • Maintain, test, troubleshoot and repair radiation delivery systems and associated bunker support instrumentation, in accordance with quality system requirements and associated manufacturing and service procedures.
  • Support the Product Development group in assembly, optimization, testing, and documentation of new product configurations and technologies.
  • Assist in the procurement, control, maintenance, and calibration of bunker-related test equipment, tools, etc.
  • Obtain required data sets; assist in analyzing and presenting findings.
  • Assist the development of facility requirements to accommodate product development, including workflow, shelving, other storage, and workstations.
  • Assist in implementation and use of special facility controls that may be required, for example ESD, cleanliness, etc.
  • Support product development after design transfer through various sustaining, field support, enhancement, and maintenance efforts under the direction/supervision of design engineers.
  • Work effectively with other engineers, scientists and vendors.
  • Work effectively with project managers, providing work estimates and reporting status and issues in a timely manner for each applicable project.
  • Complete projects in a timely manner with proper documentation, reporting promptly the progress, plans, and problems in a concise manner.
  • Facilitate maintenance of accurate, up-to-date logs of system configuration and usage by all bunker users.
  • Provide support to product development and marketing organization for trade shows.
  • Travel occasionally to customer sites and Accuray engineering facility in Sunnyvale, CA.
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