Product Development Specialist

GLOBAL HEALING CENTER, LLCHouston, TX

About The Position

The Product Development Specialist will be responsible for formula tracking, ingredient management, and ensuring regulatory and label compliance for the company's dietary supplement business. This role requires a strong understanding of label and regulatory compliance, proficiency in spreadsheet management for formula documentation and cost modeling, and familiarity with AI tools for research and content development. The position is crucial for maintaining the accuracy, compliance, and audit-readiness of the product portfolio as it expands.

Requirements

  • Bachelor's degree in Food Science, Chemistry, Nutrition, or a related field.
  • A minimum of three years of experience in product development, R&D, quality, regulatory affairs, or documentation within dietary supplements, nutraceuticals, or food and beverage manufacturing.
  • In-depth knowledge of dietary supplement labeling and regulatory requirements, including FDA and FTC standards.
  • Advanced proficiency in spreadsheet applications, including pivot tables, lookups, and large-scale data organization.
  • Strong fluency with artificial intelligence (AI) tools, such as ChatGPT, Claude, and Copilot, for research, data organization, and content drafting.
  • Experience with enterprise resource planning (ERP) systems, such as NetSuite, SAP, or Deacom, for managing Bills of Materials and production data.
  • Demonstrated ability to build cost models and translate them into sourcing and procurement recommendations.
  • Proficiency with Google Workspace.
  • Excellent written communication skills, with the ability to translate technical formula and ingredient information into clear, accurate content for a non-technical audience.
  • Highly organized and detail-oriented, with the ability to manage multiple concurrent formula, compliance, and documentation projects while maintaining accuracy.
  • Demonstrated ability to work effectively across departments and build trust with R&D, Production, Quality, and Design.

Responsibilities

  • Maintain a master tracking system for every formula in active development, capturing status, key decision points, and stakeholders at each stage.
  • Own the handoff process from R&D to Production and Operations, ensuring that finalized formulas, specifications, and supporting documentation transfer without loss of critical information.
  • Support the new product development (NPD) launch timeline by tracking formula status and flagging risks that could delay a concept-to-launch schedule.
  • Report stalled or at-risk formula projects to Product leadership before they result in production delays.
  • Track all ingredients used or under evaluation in R&D, including specifications, suppliers, and status.
  • Assess and communicate the downstream implications of proposed reformulations, including cost, sourcing, label impact, and formulation compatibility, before changes are finalized.
  • Build cost models for proposed reformulations and provide direct input into sourcing and procurement decisions.
  • Maintain a current view of ingredient usage across the full product portfolio to identify conflicts or opportunities early.
  • Maintain official, audit-ready documentation for every finished formula and its Bill of Materials (BOM).
  • Ensure formula records and BOMs remain synchronized with the latest approved version at all times.
  • Support internal and external quality audits by producing accurate documentation upon request.
  • Apply strong working knowledge of label and ingredient compliance requirements to ensure formula and label content meets applicable regulations.
  • Review formula, ingredient, and sourcing changes for label impact before they reach the design team.
  • Partner with the design team to translate formula and compliance requirements into accurate, launch-ready label content.
  • Monitor evolving labeling and claims regulations and communicate relevant updates to internal stakeholders.
  • Write and maintain the internal product wiki, including plain-language explanations of every ingredient used.
  • Update wiki content as formulas evolve so that it remains a reliable reference for Sales, Customer Service, and other teams.
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