Product Development Specialist

TaxHawk Inc • Provo, UT

1d

About The Position

Tax Product Development Specialists (PDS) turn complex tax rules into clear product requirements that help TaxHawk customers file accurate returns. The role blends tax research, product design, quality assurance, project management, and close partnership with software developers. It is not primarily a programming role, but comfort with logic and technical systems is valuable. There is no single degree path for the role; backgrounds in accounting, finance, information systems, statistics, math, and economics (among others) can all be helpful. Successful PDS are curious, detail-oriented self-starters who enjoy solving new problems. Because our work follows the annual tax cycle, responsibilities shift throughout the year, from researching law and planning changes to testing, launch readiness, and ongoing product improvement.

Requirements

• Bachelor's degree in a related field
• Strong analytical, written communication, and organizational skills, with careful attention to detail
• Ability to manage priorities, meet deadlines, communicate risks, and collaborate across teams
• Proficiency with Excel, Word, and similar office tools

Nice To Haves

• Experience with logic, programming, data analysis, project management, or AI tools is helpful but not required

Responsibilities

• Interpret federal and state tax laws, forms, instructions, and agency guidance
• Translate tax rules into clear outlines and pseudocode for screens, calculations, forms, and e-file requirements
• Identify annual changes and define requirements that software developers can implement
• Design and test customer flows and calculations to support accurate tax returns and a clear user experience
• Review other PDS team members' work and collaborate to resolve issues and improve consistency
• Coordinate with state revenue departments to secure annual approval for filing
• Plan and manage assigned projects by defining scope, milestones, dependencies, and risks; communicate status and follow through with cross-functional partners
• Use AI responsibly to research, compare, draft, and validate work; check outputs for accuracy and help develop or integrate AI-assisted product workflows
• Identify product enhancements and help develop new features, including support for complex tax situations and forms
• Support pre-season readiness and in-season quality by testing the application, printed returns, and e-filing

Benefits

• Competitive Pay
• Generous Benefits
• Health Insurance
• PTO
• 4% 401K Match
• 401K Profit Sharing Contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level