Product Development Operations Manager

CALPAK•Gardena, CA

1d•Onsite

About The Position

CALPAK is a Los Angeles-based travel lifestyle brand designing bags and luggage that are functional, iconic, and built to move. With a product line spanning handbags, small leather goods, luggage, and accessories, we hold our product to a high standard from concept through launch. The Product Development Operations Manager owns the execution layer of our product development process: BOMs, packaging coordination, licensed product workflows, compliance, and product data integrity across all categories. The right person for this role keeps documentation accurate and audit-ready, meets licensing and compliance deadlines without being chased, and catches milestone risks before they become launch problems. This position works closely with the Director of Product Development and Product Development Manager, with a clear mandate to escalate proactively and keep every program on track.

Requirements

5–8+ years of experience in Product Development, Product Operations, Production Coordination, or Product Lifecycle Management within accessories, handbags, luggage, travel goods, or consumer products
Strong working knowledge of product development workflows, milestone calendars, commercialization timelines, and stage-gate processes
Experience building, maintaining, and managing Bills of Materials (BOMs), product specifications, and product data across multiple categories
Proven experience supporting product data accuracy and workflow execution within PLM, ERP, or other product lifecycle management systems
Experience coordinating packaging development, documentation workflows, and retailer or channel-specific packaging requirements
Strong project management and organizational skills, with the ability to manage multiple concurrent deadlines across cross-functional teams
Demonstrated ability to identify operational risks, monitor development timelines, and escalate issues proactively
Exceptional attention to detail with strong process discipline and documentation management capabilities
Strong cross-functional communication skills with experience partnering across Product Development, Design, Production, Sourcing, and external vendors

Nice To Haves

Familiarity with licensed product approval workflows, licensor portal submissions, revision cycles, and approval milestone tracking preferred
Working knowledge of product testing, compliance documentation, GCC requirements, and third-party testing coordination preferred

Responsibilities

Build and maintain Bills of Materials (BOMs), ensuring accuracy, completeness, and timely updates across all product categories
Execute BOM revisions, version control, and change management throughout the product development lifecycle
Maintain product data integrity and consistency across PLM and internal systems, ensuring alignment across cross-functional teams
Monitor data discrepancies, workflow exceptions, and system gaps, proactively resolving issues and escalating risks as needed
Ensure adherence to product data standards, naming conventions, classification structures, and system governance protocols
Support PLM data accuracy, process discipline, and ongoing system optimization initiatives
Coordinate licensor portal submissions, uploads, approvals, and status tracking
Track approval milestones and revision cycles
Maintain licensed product documentation and requirements
Communicate delays, bottlenecks, and approval risks
Manage packaging development workflows, coordinating submissions, approvals, revisions, and execution across internal teams and external partners
Define, track, and enforce retailer, channel, and program-specific packaging requirements to ensure full compliance and consistency
Maintain packaging standards, specifications, documentation, and version control across all product categories
Monitor packaging milestone adherence and proactively escalate risks, delays, or compliance issues impacting product launch readiness
Track and manage product testing requirements, ensuring timely communication of testing protocols, GCC documentation requirements, and compliance standards to Production and vendor partners
Coordinate testing submissions, compliance documentation follow-up, and record maintenance across all product categories
Maintain testing and compliance records, ensuring documentation is complete, accurate, and audit-ready within internal systems
Monitor testing timelines and documentation status, proactively identifying risks and escalating missing approvals, failed submissions, or compliance gaps
Maintain PLM data accuracy, completeness, and system integrity across all active product development workflows
Monitor development calendar milestones and due dates across all active programs, ensuring cross-functional adherence to established timelines
Track milestone status, proactively identifying delays, bottlenecks, and workflow exceptions that may impact launch readiness
Support execution and enforcement of established product development processes
Support ongoing PLM process optimization, workflow discipline, and system adoption initiatives
Provide any additional support as needed.