Product Development Manager

Health Care Service Corporation•Nashville, TN

1d•$92,700 - $167,500

About The Position

At CareAllies, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Job Summary This Position Is Responsible For Planning And Managing Projects Of Various Sizes And Complexity. Being Accountable For End-To-End Delivery Of A Project Including Managing The Cost / Budget, Schedule & Dependencies, Resources, Scope, Quality, And Risk. Ensuring The Work Of The Project Is Aligned With The Stated Business Objectives; Providing A Blend Of Technical And Business Acumen To Drive The Design, Development And Implementation Of Strategic It Projects; Building A Sufficient Level Of Knowledge Of It Products And Lob To Enable Targeted Probing Of Delivery Feasibility And Conflicts With Other Projects. Setting And Managing Customer Expectations; Developing And Maintaining Relationships With Project Stakeholders To Obtain Project Objectives While Working In A Matrix Project Environment. Driving Deliverables And Activities With Pdl And It Product Managers Or Their Program Manager By Removing Barriers, And Escalating Risk/Issues. A Comprehensive Understanding Of Systems Development Lifecycles And Methodologies. Basic Understanding Of It Architecture, Infrastructure And Networking. (HR Strategy Enablement) The Strategy Enablement Project Professional will help to develop the framework for and lead project management activities across the Strategy Enablement team in partnership with the team. This includes establishing governance frameworks, standardizing processes and approaches, and aligning project portfolios with strategic goals to ensure consistent, efficient, and high-quality project delivery. This position is responsible for planning and managing projects of various sizes and complexity; Being accountable for end-to-end delivery of a project including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk; ensuring the work of the project is aligned with the stated business objectives; providing a blend of project and HR/business acumen to drive the design, development and implementation of strategic HR projects; setting and managing customer expectations; developing and maintaining relationships with project stakeholders to obtain project objectives while working in a matrix project environment; driving deliverables and activities and escalating risk/issues; This role will facilitate the project staffing and prioritization process in concert with HR strategy, assigning Strategy Enablement resources (i.e., project managers, generalists, and functional SMEs) to prioritized projects and enlisting expert support (i.e., HRBPs, COEs, journeys, HR Tech, or change management / comms). In addition, this role will train project managers on the team in skills, tools, and best practices to build project management capabilities within the team.

Requirements

Bachelor degree in Business or Health Administration and 7 years experience in health care, health insurance, or strategic consulting environment OR 11 years experience in health care, health insurance, or strategic consulting.
Management experience, including hiring and training staff.
Experience with enterprise-wide project coordination, project management, facilitation, presentation, and leadership experience.
Knowledge of field sales operations and business strategies in the insurance industry.
Creativity and innovation, analysis and implementation skills and experience.
Inspirational/values based leadership and talent management experience.
Customer service experience and acumen.
Verbal and written communications skills to direct management staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.

Nice To Haves

Masters Degree in Business Administration, Communications, or Marketing.
Knowledge of external adjudication processes and association interfaces with enterprise-wide HCSC systems.
Knowledge of National Account delivery and processing systems.
Knowledge of corporate marketing practices, product lines and Plan operations.

Responsibilities

Planning and managing projects of various sizes and complexity.
End-to-end delivery of a project including managing the cost/budget, schedule & dependencies, resources, scope, quality, and risk.
Ensuring the work of the project is aligned with the stated business objectives.
Providing a blend of technical and business acumen to drive the design, development and implementation of strategic IT projects.
Building a sufficient level of knowledge of IT products and LOB to enable targeted probing of delivery feasibility and conflicts with other projects.
Setting and managing customer expectations.
Developing and maintaining relationships with project stakeholders to obtain project objectives while working in a matrix project environment.
Driving deliverables and activities with PDL and IT Product Managers or their Program Manager by removing barriers, and escalating risk/issues.
Facilitate the project staffing and prioritization process in concert with HR strategy, assigning Strategy Enablement resources to prioritized projects and enlisting expert support.
Train project managers on the team in skills, tools, and best practices to build project management capabilities within the team.