About The Position

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

Requirements

  • Currently enrolled in full-time graduate degree program.
  • Graduate degree candidates with an expected graduation date between December 2027 and June 2028.
  • 3 plus years of prior relevant full-time work experience.
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Nice To Haves

  • Demonstrated interest in commercial payments, digital products, and product development.
  • Strong analytical and problem-solving skills with the ability to distill complex data and concepts into clear insights and recommendations.
  • Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies.
  • Ability to collaborate with and build strong relationships with leaders, colleagues across different time zones, and cross-functional partners to deliver value.
  • Strong project management skills and attention to detail, with the ability to manage multiple priorities.
  • Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
  • Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement.
  • Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.
  • Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, etc.) to enhance research, analysis, problem solving, and productivity.

Responsibilities

  • Develop business cases for new products, features, and customer experiences.
  • Shape product marketing strategies to drive customer engagement and new growth.
  • Derive insights from the competitive landscape and customer feedback.
  • Synthesize analytics and financials to develop data-driven recommendations, define success metrics, and evaluate product performance
  • Support product development activities by documenting requirements, coordinating cross-functional deliverables, and maintaining product documentation and backlogs.
  • Collaborate with cross-functional teams including Marketing, Finance, Technology, Legal, Compliance, Design, and other stakeholders to support the development, launch, and enhancement of commercial products.
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