Product Developer

SMART TECH SKILLS LLC•Tallahassee, FL

6d•Onsite

About The Position

The Product Manager / Program Manager – Tolling Solutions is responsible for managing the lifecycle of tolling products, applications, and technology solutions. This role oversees product development, operational governance, and reporting, ensuring alignment with business objectives and roadmap priorities. The position serves as a key liaison between operations leadership, business units, and technical teams to deliver reliable, customer‑focused solutions and drive continuous improvement.

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management, or a related field, or equivalent work experience
7 or more years of experience in technology, product development, operations, or related fields
Experience managing product lifecycles, technology solutions, or operational programs
Experience coordinating cross‑functional teams in a delivery environment
Strong understanding of product delivery processes and operational governance
Strong written and verbal communication skills

Nice To Haves

Experience supporting transportation, tolling, or large‑scale operational systems
Experience working with business intelligence and reporting tools
Experience in product management, program management, or technology integration roles
Familiarity with operational reporting standards and performance metrics

Responsibilities

Manage research, design, enhancement, and qualification of tolling products and technology solutions
Coordinate cross‑functional teams to ensure product requirements are met and solutions transition successfully into production
Define and support delivery schedules for product releases, feature updates, and maintenance cycles
Act as a technical consultant to operations teams, supporting testing, validation, and evaluation of new technologies
Ensure product and technology specifications align with business objectives and operational needs
Oversee end‑to‑end product delivery including timelines, dependencies, and execution
Develop and maintain a centralized inventory of products, applications, and solutions
Track and report on operational initiatives in alignment with established reporting standards
Monitor inputs from business units to ensure solutions meet functional and performance expectations
Identify opportunities for optimization, lifecycle replacement, and continuous improvement
Collaborate with business intelligence teams to develop dashboards and reporting tools
Ensure standard operating procedures are created, maintained, and consistently applied
Act as the primary liaison between operations leadership, business teams, and technical teams
Coordinate communication across stakeholders to ensure alignment on scope, timelines, and priorities
Provide visibility into product performance, risks, and delivery status
Develop a strong understanding of operational workflows and systems to support strategic initiatives
Contribute to roadmap planning and execution of technology and product improvements
Support innovation and evaluation of new solutions to enhance operational efficiency
Support continuity of operations during high‑priority or emergency situations
Assist with additional duties as required to support ongoing operations and initiatives