Product Designer
About The Position
Abby Care is seeking an experienced, systems-oriented Product Designer for its in-house design team. Reporting to the Head of Product, this person will help shape how care is delivered, managed, and experienced across the platform. The role designs end-to-end web and mobile experiences for family caregivers, clinicians, and operators, addresses complex real-world problems, and contributes to product direction and the roadmap. The Product Designer owns the design lifecycle, from problem framing and user research through workflows, interaction design, high-fidelity UI, launch, and iteration. The work emphasizes durable, configurable systems and complex multi-step workflows—including information architecture, role-based permissions, states, statuses, lifecycles, and edge cases. The designer partners with product, engineering, operations, clinical, and compliance teams to account for differing user needs and technical, regulatory, and operational constraints, and contributes to trustworthy, transparent AI-assisted workflows with appropriate human oversight and guardrails. This is a full-time hybrid opportunity based in San Francisco.
Requirements
- At least 3 years of professional experience as a product designer.
- Strong experience designing systems, workflows, and information architecture.
- Experience designing multi-role, permissioned products.
- Experience designing for both web and mobile.
- Comfort owning the full design process, including user research, synthesis, and iteration.
Nice To Haves
- Experience working in healthcare or another regulated, high-stakes industry.
- Experience at startups or on small, fast-moving teams.
Responsibilities
- Own the end-to-end product design lifecycle, including problem framing, user research, workflows, interaction design, high-fidelity UI, launch, and iteration.
- Design scalable systems and complex, multi-step workflows, including information architecture, role-based permissions, states, statuses, lifecycles, and edge cases.
- Create coherent web and mobile experiences for family caregivers, clinicians, and operators, balancing their distinct needs, mental models, and constraints.
- Partner with product, engineering, operations, clinical, and compliance teams to translate technical, regulatory, and operational constraints into practical design decisions.
- Contribute to AI-assisted workflows that guide, support, and augment users while maintaining trust, transparency, and appropriate guardrails.
- Help shape product direction and the roadmap.
Benefits
- Competitive compensation packages.
- Comprehensive medical, dental, and vision coverage, including a $0 deductible PPO and company-funded HSA.
- Employer-paid life and disability insurance.
- Generous paid time off and 10 paid company holidays.
- HSA contributions, optional FSA and commuter benefits, and full coverage of 401(k) account fees; employer match is not currently offered.
- Up to 10 weeks of paid parental leave based on tenure.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
