Product Designer

HEALTHSTREAM INC•Nashville, TN

8d•$78,629 - $100,500•Hybrid

About The Position

The Product Designer contributes to a collaborative environment where usable, viable, and feasible solutions are developed to meet the business needs of customers. This role designs for data-rich healthcare software, balances hands-on design work with active contribution to our shared design system, and brings curiosity about AI-assisted design workflows to improve the quality and speed of that work.

Requirements

Minimum 3 years experience in UX design or related field.
Proficient in user experience design principles and methods.
Familiarity with design systems and scalable UX patterns.
Proficiency in graphic design.
Familiarity with agile development principles.
Eye for aesthetic design and customer appeal, with an interest in accessibility and inclusive design.
Proficiency in Figma; familiarity with FigmaMake, Cursor, and Claude a plus.
Experience designing enterprise software, SaaS platforms, or data-rich applications; healthcare or other regulated-industry experience a plus.
Bachelor's degree.
Accountability - Taking responsibility for one’s actions and the consequences that result from those actions.
Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely—both verbally and in writing. Exhibiting a pleasant attitude.
Collaboration - Cooperating and working effectively with others in the pursuit of common goals.
Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives.
Adaptability - Being flexible and continuing to function effectively during times of change.
Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction.
Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details.
Work Ethic - Setting high standards for one’s work; taking care to ensure all aspects of work are completed accurately.
Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems.
Motivation - Highly motivated individual with a genuine interest in improving and creating solutions.

Nice To Haves

Familiarity with FigmaMake, Cursor, and Claude a plus.
Healthcare or other regulated-industry experience a plus.

Responsibilities

Adhering to all HealthStream security policies, procedures, and assigned training.
Collaborating with peers across teams to advance UX design practice.
Working from a vision instead of being solely task-oriented.
Managing work commitments across multiple teams and projects by understanding underlying business priorities.
Planning and conducting user research activities (surveys, interviews, usability studies, analytics reporting, pilot testing, etc.) to guide product design and ongoing improvements; documenting findings.
Creating mockups, prototypes, and workflow diagrams as needed; ensuring designs align with established patterns, user validation, and research.
Improving existing products and functionality to create a better user experience; updating processes and workflows to accommodate changing business needs.
Reflecting our design system in your work, contributing improvements (components, tokens, documentation), and developing reusable components for sharing across the organization.
Using AI tools to accelerate design work and improve quality; staying curious about emerging technologies and where they fit into the design process.
Leveraging technical experience to communicate product needs to the development team; questioning and challenging development and QA resources to facilitate constructive brainstorming and solution design.
Working with distributed teams during development and QA to provide guidance and ensure UX specifications are met; partnering with engineers to clarify design intent and adjust designs when constraints arise.
Participating actively in design critique and reviews, and being available as a resource to other designers.
Presenting designs and receiving feedback constructively; revising designs based on input from users, teammates, stakeholders, and engineering partners.
Delivering consistent, clear, and timely communication (written and verbal) to project stakeholders.