Product Designer

Momentum Financial Services Group•Toronto, ON

13d•CA$90,000 - CA$110,000•Hybrid

About The Position

As a Product Designer, you will design and optimize user journeys that improve conversion and accessibility across Money Mart’s web and mobile acquisition experiences. At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it. At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people.

Requirements

Proficient in Figma, Miro, and Microsoft 365.
Familiarity with Google Analytics (or equivalent) for funnel analysis.
Experience using design system tools (ZeroHeight, Storybook, or equivalent).
Working knowledge of accessibility standards (e.g. WCAG 2.1, AODA).
Basic prototyping and user testing tools.
Bachelor's degree in Design, Human-Computer Interaction, or a related field.
3–5 years designing responsive digital experiences in web or mobile
Experience designing multi-step forms, verification flows, or application funnels
Familiarity working in agile product environments
Experience in financial services, fintech, or conversion-focused products
Working with or contributing to design systems

Nice To Haves

Postgraduate coursework or certification in UX, Service Design, or Interaction Design preferred.
UX Certification (e.g. NN/g UX Certified, HFI CUA), accessibility training (e.g. WCAG, AODA) is preferred.

Responsibilities

Conduct user research, map user journeys, and identify friction in sign-up, application flows and account management.
Design responsive UI flows for mobile and desktop web, with an emphasis on usability and accessibility.
Spend time developing automation functionalities within the design process for the team, utilizing AI tools. Could be related to research flows, Figma builds, Asana tasks management.
Use and contribute to the design system (ZeroHeight) to ensure consistent, scalable solutions.
Present work, document design rationale, and support handoff to development teams.