Product Designer II, Wholesale Core

Lightspeed Commerce, Inc.•Montreal, QC

23h•Hybrid

About The Position

Lightspeed is looking for a Product Designer II to join our Wholesale team in Toronto or Montreal, Canada. The team designs the NuORDER experience brands and buyers use to work with one another, and is now reshaping it: bringing discovery, ordering, and brand relationships into a unified flow. You'll help bring it to life through iterative design and delivery. The ideal candidate has a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create exceptional customer experiences.

Requirements

At least 4 years of practical, in-house product, UX/UI design experience.
Applied experience with an e-commerce or B2B facing brand, with multi-sided marketplaces.
Clear communication skills. You can explain design decisions and collaborate effectively with teammates and stakeholders.
Solid visual design skills and attention to detail, with a drive to continuously refine craft
A curiosity to learn and adopt new tools, including how AI can enhance the user experience and improve your design process.
Applied experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
An understanding and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools.
Fluency in English as a working language is required for this position.

Responsibilities

Shaping the Buyer Experience: Design across the experiences buyers use most, and help make every step from browse to purchase clearer and more cohesive.
Supporting the Brands: Improve the tools brands rely on to merchandise their products, manage assortments, and grow stronger relationships with retailers.
Turning Data into Decisions: Leverage unique insights from the Lightspeed Retail offering to help brands and buyers make confident calls about what to stock, reorder, and prioritize.
Problem Solving: Own and lead full design cycles for features or a product area, comfortable reaching out for guidance when needed. Participate in design reviews and working sessions, helping the team develop effective and thoughtful solutions. Translate requirements and ideas into clear, usable product features. Contribute in design reviews and help refine solutions with the team. Proactively explores and integrates AI and emerging technologies to shape your approach.
Embedding Systems Thinking: Have UX expertise and understanding of design systems, UI design, and how micro-interactions can help users complete a task. Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly. Understanding of how to use design systems to best ensure consistency across platforms and contribute to its improvement
Driving User-Centricity: Use research and data insights to inform design decisions. Collaborate closely with product managers and engineers to align on user needs, ensuring designs balance usability with business goals.
Collaboration: Work closely with cross-functional partners and contribute positively to team culture. Be open to feedback and eager to learn from peers and senior designers.

Benefits

A flexible work environment that empowers you to do your best work
A culture that celebrates performance
The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
Career-defining opportunities
Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Your future matters
Training opportunities to grow your skills and career
Health and wellness credit so you feel your best
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families