Product Designer 2 (Mid-Level)

Togetherwork•Austin, TX

2d•Hybrid

About The Position

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We exist to help communities, organizations, and businesses thrive by delivering purpose-built software that meets their unique needs. Many of our products were built over time across distributed teams and evolving standards. As we invest in long-term product quality, we are modernizing our applications to create clearer, more accessible, and more scalable user experiences. With our headquarters on South Congress in Austin, TX, Togetherwork is entering a major hiring phase—building in-house product and engineering teams, strengthening collaboration, and defining how we design going forward. We value accountability, clarity, and thoughtful execution—and we expect our teams to raise the bar every day. We’re looking for a product designer who takes ownership. You don’t wait for perfectly defined tickets. You notice friction, ask thoughtful questions, and work with product and engineering to improve real workflows. You’re comfortable operating in evolving environments and can bring clarity to ambiguity. You care about usability more than decoration. You think in systems and flows, not just screens. If you’re energized by improving complex software and shaping how a growing organization designs, we want to talk to you. You’ll work in an environment where teams are being built, processes are maturing, and standards are still evolving. You’ll collaborate with distributed teammates and play a role in shaping how we operate going forward.

Requirements

3–5 years of product design experience
Experience shipping features in SaaS or complex workflow-driven software
Demonstrated collaboration with engineering and product management
Experience working in ambiguous or evolving environments
Strong UX thinking beyond visual polish
Strong communication and facilitation skills across cross-functional groups.
Experience experimenting with AI tools (e.g., generative UI, AI prototyping, workflow automation) to accelerate exploration, prototype rapidly for alignment, and improve personal or team velocity.
Complex product or SaaS workflows
Clear problem framing and constraints
Tradeoffs made in collaboration with engineering or product
Evidence of shipped work (not speculative redesigns)
Examples of systems thinking (patterns, reusable components, interaction logic)
Demonstrated AI-assisted workflows in your process

Responsibilities

Own UX for specific products within the Togetherwork portfolio
Modernize complex or legacy workflows
Improve clarity, usability, and accessibility
Review behavioral analytics (e.g., Pendo) to identify friction and opportunity
Participate in qualitative user interviews to inform workflow improvements
Reduce UI inconsistency while respecting technical constraints
Collaborate closely with product managers and engineers from discovery through delivery
Contribute to and maintain shared design system components, including editing patterns, refining components, and collaborating with other designers to ensure consistency across products where feasible.