Product Design Manager, Enterprise

Clio•Vancouver, BC

6d•CA$150,000 - CA$225,000•Hybrid

About The Position

Clio is seeking a Product Design Manager to lead design across its Enterprise segment, focusing on AI and legal technology. This role involves shaping the design direction of products like Vincent (AI-powered legal intelligence platform) and Operate (enterprise-grade practice and matter management platform). The position is available in Canada (excluding Quebec) and the US. For candidates near hubs (Burnaby, Calgary, Toronto), a minimum of two days per week in the office is expected on designated Anchor Days. This is a player-coach role within Clio's Enterprise division, a high-growth area. The manager will lead a team of product designers, collaborating with Product and Engineering to create intelligent, human-centered experiences for enterprise legal professionals. The role also includes hands-on design work and advancing design maturity for Vincent as it scales globally.

Requirements

7+ years of product design experience, including SaaS or complex platform environments.
5+ years of experience leading and managing product design teams.
A proven track record of shipping high-quality, user-centered products at scale.
Deep expertise in user research, interaction design, and systems thinking.
Experience designing for enterprise users with complex, high-stakes workflows.
Demonstrated ability to connect design strategy to business and customer outcomes.
A coaching mindset, able to build trust, grow talent, and lead through ambiguity.
Proficiency with modern design and collaboration tools (Figma, Miro, etc.).
Strong understanding of accessibility standards (WCAG) and inclusive design principles.
A growth mindset when it comes to process improvement and new technologies, especially AI.

Nice To Haves

Experience designing AI-driven or data-intensive products.
Familiarity with legal, enterprise, or regulated industry products.
Experience contributing to or evolving platform-level design systems in multi-product environments.

Responsibilities

Define and drive the experience strategy for Vincent, ensuring design decisions reflect the complex workflows and high standards of enterprise legal users.
Lead, manage, and mentor a team of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.
Partner with Product, Engineering, Research, and Data Science to shape the product roadmap and deliver cohesive, high-quality experiences.
Champion user-centered design by embedding research and data-informed practices into the product development process.
Communicate design rationale, insights, and tradeoffs clearly to stakeholders at all levels, including senior leadership.
Leverage AI capabilities thoughtfully to create intelligent, adaptive experiences that serve enterprise legal professionals.
Hire and develop exceptional design talent through feedback, coaching, and performance development.
Plan and allocate resources effectively to meet delivery goals and drive long-term strategic impact.