2027 Wealth Management, Winter Product Design (4-16 Months)

RBC•Toronto, ON

1d•Onsite

About The Position

On the RBC Wealth Management Design team, we encourage designers at all stages to continuously learn and grow. We put strategy, research, design principles, and technical innovation at the center of everything we do. We are a leader when it comes to exceptional digital experiences in the financial space and our focus on our users is an integral part of this success. As a content design intern on our team, you will be immersed in an environment that fosters creativity and a learning mindset.

Requirements

Enrollment in a post-secondary institution (university or college) in a Design program (e.g., User Experience, Interaction, Graphic, Communications, Product, Industrial Design) or a related field or equivalent experience
Experience writing for an audience outside your area of expertise (practice communicating ideas to people who may not already know what you’re talking about)
Strong interpersonal, presentation and communication skills
Strong problem-solving skills
Aptitude for self-starting, for discovering what needs to be done, even when no one else sees it
A strong portfolio demonstrating visual design skills and creative flair
Eagerness to collaborate with colleagues from different disciplines and your own
Willingness to challenge the opinions of the group with respect and the comfort to receive those same challenges from others
To be eligible for these student positions, you must either: Be returning to school after the work term end-date; or If you are not returning to school (i.e. are graduating immediately after the work term), you must require the full work term as a mandatory component to graduate successfully

Nice To Haves

Experience in Banking or Financial Services
Have a strong understanding of the product design process (from research, user flows, wireframing, prototyping, and testing)
A strong understanding of Accessibility and Inclusive Design practices.

Responsibilities

Create UX/UI visual concept and user flow for user testing, and produce high fidelity prototypes for product delivery
Collaborate closely with Interface Designers, Visual Designers, Front-end Developers and Product Managers to shape the value proposition of the experiences we design and build
Help project teams to understand how content shapes our clients’ experiences
Work closely with business stakeholders to become a subject matter expert on the client offering
Apply all the tools available in your strategic kit: content audits, competitive analyses, content mapping
Consider the additional or alternate content required to make our experiences accessible to clients using assistive technologies
Find the best ways to bring the RBC digital voice to life as you help clients to do what matters most to them
Participating in correspondence management, gathering product requests from customers and providing effective feedback.
Gathering information on market requirements and the competition landscape; analyzing potential product innovations, within the industry.