Product Delivery, Manager

Tabs • New York, NY

3d • Onsite

About The Position

Tabs is hiring a people manager based in New York to lead the broadly-visible and highly-successful Product Delivery team. This team builds custom features and workflows for high value customers. This role is ideal for someone looking to mentor early-career engineers and drive broad impact on the growth and success of Tabs. As the head of the Product Delivery team, you will be a key player in the decision to sell to the highest value customers at Tabs. The Sales and Solutions teams will pitch to you what they think the customer needs and you will determine how we can accommodate them and if we should. Throughout the quarter, tight headcount planning and assignment of the right people to projects aligned with their interests and skills as well as the client’s needs and urgency will help you shape the progress of the team. By conveying recent work to the marketing and product teams, you can help fuel our sales motion with customer success stories and our product development roadmap with specific feature requests. The current team includes a handful of individual contributors and a tech lead in our New York office. It also includes a few outsourced contractors (Colombia, India, and Mexico) who execute on work delegated to them by the in-house teammates. This team works directly with our implementation and customer success teams to build bespoke solutions to our customers’ problems. Though most builds utilize our public APIs and a series of tools the team has created themselves, some new features will also require working with our product and engineering teams to add new API functionality. All of these teams sit near each other in our New York office so the Product Delivery team acts as an early-stage R&D pipeline into our product roadmap. The team’s work is highly cross-functional and customer-facing. Projects are ideated on during the sales cycle, refined during implementation, and completed before the customer goes live. Sample projects include supporting a third-party payments or tax vendor, an internal dashboard to track transactions across a bespoke workflow, and transformations between the customer’s data set and Tabs data formats.

Requirements

• Can drive extraordinary commercial results under pressure with a positive and supportive attitude
• 5-8 years of software development or technology consulting at high-growth software companies of varying stages including Series B and larger
• Have led in-person and remote teams of varying sizes including software engineers, solutions and implementations, customer success, and executive stakeholders.
• Excellence in project management and systems engineering, especially in enterprise settings where customers will expect clear Gantt charts and detailed project plans
• Experience with corporate finance or B2B software.
• Eager to work in-person NYC based team (4 days a week in office)

Nice To Haves

• Fluency in Spanish is a plus!
• If you are a CPA, we want to hear from you!

Benefits

• Competitive compensation and equity
• Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
• Daily meal stipend for in office days
• Tax free commuter and parking benefits
• Parental leave up to 12 weeks
• Voluntary insurances (Life, Hospital, Critical Illness, Accident)
• Employee Assistance Program (Rightway)
• Unlimited PTO
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed