Product Delivery Manager - Machine Learning and AI

JPMorgan Chase & Co.•Wilmington, DE

21h

About The Position

Come join the Machine Learning & Intelligent Operations team who develops and sustains innovative solutions for Consumer & Community Banking (CCB) Operations, using Artificial Intelligence/Machine Learning (AI/ML), through a design-led approach, to dramatically enhance the customer and employee experience. As a Product Delivery Manager within Machine Learning Operations Intelligence, you will be responsible for driving end-to-end execution for the product’s vision and prioritized roadmap agenda. You will ensure the health and wellness of the team remains on point with transparency and communication of work in flight to closure. You will partner with product and technology to overcome impediments preventing productivity and continuously promote a unified culture by encouraging team collaboration.

Requirements

Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
Strong understanding of firmwide risk and controls
Understanding of global and line of business project and program management standards and methods
Experience working with high-performing teams in complex program execution
Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations
Ability to create and maintain relationships with a wide range of stakeholders throughout the firm
Excellent verbal and written communication skills
Change-ready OR Agile with the ability to quickly learn new processes and adapt in a fast paced-environment
Self-starter with strong initiative
BS/BA degree or equivalent experience

Responsibilities

Build strong relationships with Product and Technical partners, setting clear expectations and providing excellent written and verbal communication
Maintains a deep knowledge of area product vision, strategy, and roadmap
Solid focus on risk and controls
Partners with Product Owners (PO’s) / Area Product Owners (APO’s) and delivery leadership to confirm impacts and scope across teams
Demonstrate excellent planning and delivery execution of product roadmap
Monitors Jira hygiene and enforces Jira standards
Accountable for managing product roadmap to align to the product budget and ensuring team availability
Manage Release Management and communication
Proactive identification & management of issues
Support the Agility Lead in driving continuous team improvements to increase efficiency and strengthen overall agile effectiveness
Manage dependencies, including inside and outside of product area