About The Position

Come join the Machine Learning & Intelligent Operations team who develops and sustains innovative solutions for Consumer & Community Banking (CCB) Operations, using Artificial Intelligence/Machine Learning (AI/ML), through a design-led approach, to dramatically enhance the customer and employee experience.

Requirements

  • Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
  • Strong understanding of firmwide risk and controls
  • Understanding of global and line of business project and program management standards and methods
  • Experience working with high-performing teams in complex program execution
  • Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations
  • Ability to create and maintain relationships with a wide range of stakeholders throughout the firm
  • Excellent verbal and written communication skills
  • Change-ready OR Agile with the ability to quickly learn new processes and adapt in a fast paced-environment
  • Self-starter with strong initiative
  • BS/BA degree or equivalent experience

Responsibilities

  • Build strong relationships with Product and Technical partners, setting clear expectations and providing excellent written and verbal communication
  • Maintains a deep knowledge of area product vision, strategy, and roadmap
  • Solid focus on risk and controls
  • Partners with Product Owners (PO’s) / Area Product Owners (APO’s) and delivery leadership to confirm impacts and scope across teams
  • Demonstrate excellent planning and delivery execution of product roadmap
  • Monitors Jira hygiene and enforces Jira standards
  • Accountable for managing product roadmap to align to the product budget and ensuring team availability
  • Manage Release Management and communication
  • Proactive identification & management of issues
  • Support the Agility Lead in driving continuous team improvements to increase efficiency and strengthen overall agile effectiveness
  • Manage dependencies, including inside and outside of product area
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