Product Delivery Manager - Identity and Access Management

JPMorgan Chase & Co.•Jersey City, NJ

20h•$133,000 - $200,000

About The Position

As a Product Delivery Manager in the Chief Technology Office, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will own the vision, strategy, and prioritization of a portfolio of complex Identity and Access Management (IAM) products in the Privileged Access, Vaulting and Secrets Management domain, delivered across multiple teams. You will translate business and security objectives into a clear product roadmap, balancing competing priorities and investment trade-offs to maximize value and ensure high-quality, on-time outcomes. Leveraging deep expertise in product management, AI-enabled data analytics and pattern identification, the product development lifecycle and portfolio governance, anchored in Agile principles, you will foster a culture of collaboration, transparency, innovation, and data-led decision-making. You will navigate ambiguity and shifting priorities, manage cross-portfolio dependencies and risks, and influence stakeholders at every level to ensure Privileged Access initiatives align with organizational and IAM strategy. As a recognized subject matter expert and value-delivery champion, you will exercise considerable judgment on complex issues and make impactful decisions that shape the strategic and operational direction of the product area.

Requirements

5+ years of experience or equivalent expertise in product delivery or a relevant domain area
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Advanced knowledge of product and portfolio management practices — including roadmap development, prioritization frameworks, investment planning, and value measurement — with a proven ability to guide teams through complex, multi-workstream programs
Advanced knowledge of multiple product development lifecycle stages, methodologies and best practices, enabling effective guidance and support for delivery teams
Technical fluency sufficient to support complex IAM technology and Cybersecurity products, including the ability to break down business and technical objectives into manageable, well-sequenced workstreams
Advanced stakeholder management skills, with the ability to establish productive working relationships and influence decision-making across cross-functional teams
Proven track record of managing risks, dependencies and high-performing teams in a fast-paced, technically complex environment

Nice To Haves

10+ years of experience or equivalent expertise spanning product management, Agile methodologies and portfolio management of complex technology products in a large organization
Strong data analytics capabilities with a relentless focus on data-driven continuous improvement
Proven Program and Portfolio Management expertise with deep experience applying Agile frameworks at scale
Agentic AI proficiency and experience partnering with technology teams to drive innovation and adoption
Good understanding of Identity and Access Management concepts and policies.

Responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Work with other Product Owners and Engineering Leads to manage end-to-end product vision, strategy, and roadmap for complex PA and VSM products, prioritizing initiatives across multiple teams to ensure alignment with business value, security objectives and IAM strategy
Manage the product portfolio across its full lifecycle — from discovery and definition through delivery and iteration — incorporating technical design, dependencies and timelines to ensure high-quality outcomes
Support and enable the team's AI transformation by embedding principles that drive adoption, maturity and uniformity across the portfolio
Define and continuously refine portfolio priorities, making evidence-based trade-off decisions that optimize value delivery across competing initiatives
Identify, manage and mitigate cross-portfolio risks and dependencies, proactively addressing roadblocks and implementing contingency plans to maintain delivery momentum
Collaborate with engineering leads, product managers, product security leads, and business stakeholders to define product scope, objectives and deliverables, ensuring alignment with organizational and IAM strategy goals
Use advanced facilitation, communication and presentation skills to influence stakeholders at all levels and escalate organizational impediments to leadership
Leverage portfolio metrics, analytics and market trends to assess performance, inform strategy, drive continuous improvement and establish best practices across the product area