Product Delivery Manager Agile Lead

JPMorgan Chase & Co.•Plano, TX

About The Position

This role serves as an Agile Lead/Scrum Master for multiple teams, focusing on end-to-end delivery planning and execution. The position contributes to Agile transformation initiatives, coaches teams on Agile principles, and manages stakeholder relationships. A key aspect of this role is establishing and maintaining delivery metrics to provide clear insights for leadership and driving continuous improvement to enhance speed and quality. The role also involves coordinating dependencies across teams and ensuring delivery artifacts support governance and control expectations.

Requirements

Experience as a Scrum Master and/or Agile Lead, and strong understanding of Agile delivery practices (Scrum, Kanban, Lean fundamentals).
Proven delivery management experience in a product and technology environment (multiple workstreams, dependencies, and stakeholder groups).
Ability to influence without authority; strong facilitation, conflict resolution, and communication skills.
Demonstrated track record improving delivery outcomes (predictability, cycle time, quality, team health) using data and practical interventions.
Comfort working in a regulated / controlled environment with multiple stakeholders and governance touchpoints.
Strong organizational skills—can manage competing priorities, ambiguity, and shifting timelines.

Nice To Haves

Certifications: CSM/PSM, SAFe (SSM/SA/POPM), ICAgile (or equivalent).
Experience supporting Agile transformation at scale (multi-team, program, or portfolio level).
Familiarity with Agile tooling and reporting (e.g., Jira/Confluence) and practical metric design.
Experience with modern product delivery practices (discovery-to-delivery, OKRs, experiment-driven delivery).

Responsibilities

Serve as an Agile Lead/Scrum Master for multiple teams—facilitate Agile ceremonies, coach teams and stakeholders on Agile principles, and reinforce healthy team norms.
Own end-to-end delivery planning and execution—scope, milestones, capacity, dependencies, risks/issues, and release readiness.
Contribute to Agile transformation initiatives (ways of working, operating model changes, metrics, tooling), helping teams adopt consistent practices and improve maturity over time.
Partner with Product Owners/Managers, Engineering leads, Design, Data, Operations, and Risk/Control partners to align priorities, manage trade-offs, and ensure clear decision-making.
Establish and maintain delivery/flow metrics (e.g., throughput, cycle time, predictability, quality signals), and produce clear status and insights for leadership.
Identify bottlenecks and systemic issues, lead retrospectives beyond the team level, and drive actionable improvements to increase speed and quality sustainably.
Manage dependencies across teams and/or platforms; coordinate integrated planning and delivery across multiple workstreams where required.
Ensure delivery artifacts and routines support required governance, documentation, and control expectations.