Product Delivery Lead - Consumer Banking
About The Position
The Consumer Product Delivery Lead is a senior individual contributor responsible for driving end-to-end delivery and execution readiness across a portfolio of Consumer Product strategic initiatives within Deposits and Unsecured Lending. This role operates at the intersection of strategy, execution, and governance, ensuring initiatives are clearly defined, execution-ready, and delivered with high quality and transparency. The Delivery Lead partners closely with Product, Technology, Risk, and Compliance to align scope, manage dependencies, and provide clear readiness signals to support go-live and governance decisions. This role also provides embedded Business Line Acceptance (BLA) testing leadership, ensuring end-to-end validation, defect governance, and business readiness standards are consistently applied across initiatives.
Requirements
- Bachelor's degree, or equivalent work experience
- Six or more years of related experience
Nice To Haves
- Experience leading delivery and execution readiness for complex, cross-team initiatives
- Experience with Agile delivery and business analysis practices
- Experience using Jira for requirements and delivery tracking
- Strong communication and stakeholder management skills
- Experience with end-to-end test strategy, defect management, and business readiness
- Experience supporting digital banking experiences (e.g., account management, transfers, lending journeys)
- Experience working in regulated environments with Risk and Compliance partners
- Familiarity with Confluence and enterprise testing practices (e.g., TCOE)
- Experience leveraging AI tools to accelerate delivery artifacts
Responsibilities
- Lead delivery across multiple strategic initiatives or product lanes, aligned to Consumer Product priorities
- Drive execution readiness by defining scope, ownership, dependencies, and delivery plans prior to technology handoff
- Facilitate delivery from intake through go-live in partnership with Product, Technology, and business stakeholders
- Identify and manage risks, dependencies, and trade-offs impacting delivery outcomes
- Provide clear, structured, executive-ready updates on status, risks, and decisions
- Own and drive business requirements from intake through delivery
- Translate business needs into structured requirements and user stories in Jira
- Ensure requirements are validated prior to build and test, reducing rework
- Maintain traceability between requirements, delivery, and testing outcomes
- Maintain Jira as the system of record for features, epics, and readiness tracking
- Ensure accurate updates across status, product phase, release timing, and dependencies
- Provide visibility into execution readiness, delivery health, and risk posture for leadership
- Lead BLA end-to-end test strategy and coordination across initiatives
- Define E2E validation scope and ensure coverage of customer-facing digital journeys
- Coordinate testing activities across partners; ensure readiness alignment
- Own defect management and readiness signaling in Jira, including prioritization and escalation
- Partner with Risk and Compliance to support governance and approval decisions
- Ensure post-production validation is completed and documented
- Apply consistent delivery, requirements, and testing practices aligned to enterprise standards
- Leverage AI/Copilot to accelerate requirements development and test planning
- Identify opportunities to improve delivery quality, efficiency, and coordination
- Demonstrate strong executive presence in written and verbal communications
- Communicate complex delivery topics in a clear, concise, and decision-ready manner
- Influence cross-functional partners without direct authority
- Operate with sound judgment and accountability in high-visibility environments
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
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What This Job Offers
Job Type
Full-time
Career Level
Senior
