Product Content Technician

O'Reilly Auto Parts • Headquarters, KY

13d

About The Position

The Product Content Technician gathers product content from suppliers and internal departments to support O’Reilly systems that use product information and improve the product-related selling experience. Product content includes information about O’Reilly products and brands that is required for, or enhances, the selling experience.

The role collects, circulates, tracks, maintains, and improves supplier vehicle application data, digital assets, and additional information used in online and graphical point-of-sale environments. It works with suppliers to classify non-application and universal products, ensures the company receives information consistent with industry standards such as PIES and ACES, and seeks ways to improve how product content is collected and presented across O’Reilly systems.

Requirements

• Professional verbal and written communication skills.
• Strong attention to detail and excellent organizational skills.
• Ability to work independently, prioritize, and manage multiple projects while coordinating with multiple departments.
• Strong automotive product knowledge, including understanding of automotive theories and repair procedures.
• Thorough knowledge of automotive parts cataloging or parts counter experience.
• Thorough understanding of computers and desktop applications, including Microsoft Office Suite.

Nice To Haves

• Associate or bachelor’s degree in business or computer science, or equivalent work experience.
• Previous work experience in eCatalog content processing.
• Previous work experience in digital image editing and manipulation.
• Understanding of Auto Care Association standards for content delivery.
• Practical SQL work experience.

Responsibilities

• Collect and circulate supplier vehicle application data (eCat data) for the O’Reilly Electronic Product Catalog (EPC), and track suppliers to ensure monthly updates are received.
• Collect and circulate digital assets, including product photos, marketing brochures, installation instructions, schematics, and other electronic documents; coordinate with suppliers and departments to ensure the information is complete and accurate.
• Collect and circulate additional product information for online and graphical point-of-sale environments, such as descriptions, features and benefits, attributes, installation instructions, cross-sells, and related products; track suppliers to ensure timely updates.
• Work with suppliers to identify and classify non-application and universal products into appropriate catalog part types.
• Serve as the main point of contact for obtaining product content and industry-standard information, including PIES and ACES, needed for electronic catalog functionality.
• Maximize product content displayed throughout O’Reilly systems by maintaining and improving existing content, obtaining new content from suppliers, and developing new collection and presentation methods.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan.
• 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance.
• Optional Flexible Spending Account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed