Product Consultant

RBC•Minneapolis, MN

8d•$55,000 - $95,000

About The Position

What is the opportunity? This position is responsible for promoting advisory, (fee-based) program sales by Financial Advisors (FAs), Client Associates (CAs), and Teams on programs covered, providing program recommendations, service and support, developing and facilitating ease of doing business initiatives, assisting the account risk monitoring process, and conducting training programs. This function also acts as a liaison for FAs with internal departments to resolve issues on advisory programs. What will you do? Support FAs using advisory programs by providing product expertise and guidance on program features, appropriate usage, pricing, and tools. Provide guidance to financial advisors with accounts appearing on the investment policy report. Troubleshoot information flow between operations, sales, program management and other internal partners. Develop relationships with external/internal partners that will enhance service and drive growth in program assets. Help review and support of onboarding new recruits including advisory program education and training. Actively contribute to the efforts surrounding ease of doing business to help ensure FA satisfaction with advisory programs. Become the voice of the client by evaluating field and client experiences and communicating program structure and policy recommendations to Product Management through anticipating problems and suggesting and implementing those solutions, as appropriate. Perform regular program maintenance or monitoring functions and ensure that existing tools, policies and procedures stay updated, working correctly and remain useful. Actively assist in the development and implementation of training and education functions for FAs and branch support staff designed to increase productivity and field efficiencies. Proactively organize and facilitate information flow to FAs regarding program changes, enhancements, and best practices for advisory programs. Partner with and promote Managed Portfolios Strategies group, Global Manager Research by identifying opportunities for synergies and leverage that will further FAs understanding and efficient use of programs. Support Advisor training and education on the advisory platform.

Requirements

Undergraduate degree in business or finance preferred
Minimum 3-5 years securities or financial markets experience required with knowledge of Advisory (fee-based) business preferred
Strong understanding of Advisory (fee-based) platforms and Financial Advisor expectations
Good problem solving skills
Strong customer service orientation
Series 7, 63, 65 or 66 license or ability to get licensed

Nice To Haves

Understanding of the retail sales process as it relates to Advisory (fee-based) programs
Strong oral and written communication skills with the ability to influence and persuade colleagues and FAs across the organization.
Enjoy working in a fast-paced environment

Responsibilities

Support FAs using advisory programs by providing product expertise and guidance on program features, appropriate usage, pricing, and tools.
Provide guidance to financial advisors with accounts appearing on the investment policy report.
Troubleshoot information flow between operations, sales, program management and other internal partners.
Develop relationships with external/internal partners that will enhance service and drive growth in program assets.
Help review and support of onboarding new recruits including advisory program education and training.
Actively contribute to the efforts surrounding ease of doing business to help ensure FA satisfaction with advisory programs.
Become the voice of the client by evaluating field and client experiences and communicating program structure and policy recommendations to Product Management through anticipating problems and suggesting and implementing those solutions, as appropriate.
Perform regular program maintenance or monitoring functions and ensure that existing tools, policies and procedures stay updated, working correctly and remain useful.
Actively assist in the development and implementation of training and education functions for FAs and branch support staff designed to increase productivity and field efficiencies.
Proactively organize and facilitate information flow to FAs regarding program changes, enhancements, and best practices for advisory programs.
Partner with and promote Managed Portfolios Strategies group, Global Manager Research by identifying opportunities for synergies and leverage that will further FAs understanding and efficient use of programs.
Support Advisor training and education on the advisory platform.

Benefits

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
The expected salary range for this particular position is $55,000-$95,000, depending on your experience, skills, and registration status, market conditions and business needs.
You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high-performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value