Consultant, Product Research

Liberty Mutual Insurance • Boston, MA

7d

About The Position

At Liberty, our Personal Lines Auto Product team partners across the company to build and roll out auto insurance solutions that keep pace with what customers and agents need. We focus exclusively on auto, bringing deep expertise, data and analytics to deliver strong state-by-state results while modernizing how we price policies and the technology that supports them. Organized around four core areas—Delivery & Development, Underwriting Effectiveness, State Management, and Mobility Solutions—we work collaboratively to live our purpose: helping people embrace today and confidently pursue tomorrow.
The US Retail Markets (USRM) Personal Lines Auto Product Delivery and Development team for OneAuto is growing! We are looking to add multiple Workstream Leads & Milestone Project Managers. OneAuto is a key component of the Frontier strategy; a multi-year business and technology transformation effort that aims to radically simplify and accelerate how USRM goes to market, powered by a modern, future-ready unified insurance platform.
Workstream Project Managers will focus on one of the core pieces of our Product – Third Party Data, Telematics, Underwriting, Features & Experience, Core Pricing & RV. This role partners directly with Product SMEs, POs and other cross functional counterparts to deliver OneAuto requirements for their workstream across all milestones.
Examples of responsibilities for the role include:
Synthesize research and analysis into actionable outcome statements that impact go-forward product design
Collaborate with Delivery-led workstreams, IT, and Product partners to guide day-to-day activities through launch
Contribute to project timelines and roadmaps, closely following risks and dependencies
Ability to work through ambiguity and chart a course forward to optimize speed and building a go forward product foundation
Drive consensus with business partners with differing points of view
Milestone Project Managers will focus on one of the core business journeys in OneAuto – New Business, Servicing or Legacy Migration. This role helps drive holistic progress for the milestone and owns requirements and activities that span or fall outside established workstreams.
Examples of responsibilities for the role include:
Own milestone project tracker to help identify dependencies, risks, and time‑sensitive items
Facilitate cross‑functional decisions by synthesizing ambiguous inputs into clear options, recommended next steps, and produce concise status updates to enable timely decision‑making
Contribute to project timelines and roadmaps, closely following risks and dependencies
Ability to work through ambiguity and chart a course forward to optimize speed and building a go forward product foundation
Drive consensus with business partners with differing points of view
The ideal candidate for either role is a self‑starter who excels at project management, analytical problem solving, and stakeholder influence — able to bring clarity to ambiguity and drive cross‑functional outcomes amid competing priorities.

Requirements

• Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years.
• Must have strong planning, organizational, analytical, decision making and communication skills.
• Experience managing projects preferred.

Nice To Haves

• Master's degree beneficial.
• Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).

Responsibilities

• Synthesize research and analysis into actionable outcome statements that impact go-forward product design
• Collaborate with Delivery-led workstreams, IT, and Product partners to guide day-to-day activities through launch
• Contribute to project timelines and roadmaps, closely following risks and dependencies
• Ability to work through ambiguity and chart a course forward to optimize speed and building a go forward product foundation
• Drive consensus with business partners with differing points of view
• Own milestone project tracker to help identify dependencies, risks, and time‑sensitive items
• Facilitate cross‑functional decisions by synthesizing ambiguous inputs into clear options, recommended next steps, and produce concise status updates to enable timely decision‑making

Benefits

• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive.
• We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
• This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.
• Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work.
• Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
• To learn more about our benefit offerings please visit: https://LMI.co/Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level