Product Consultant

Daxko • Remote - US,

7d • Hybrid

About The Position

As a Product Consultant, you'll guide mission-driven organizations through launching and adopting Daxko software that helps them run their communities better. You'll own the relationship from implementation through long-term adoption, combining consulting, training, and hands-on problem-solving to make sure every customer gets real value from their investment.

Requirements

• Bachelor's degree in Business or a related field, or equivalent experience
• 1-2 years in consulting, customer success, training, implementation, or another client-facing role
• Strong communication skills and the ability to build trust with customers
• A creative, resourceful approach to solving complex problems
• Comfort managing multiple projects at once in a fast-paced environment
• Confidence handling difficult conversations with professionalism

Nice To Haves

• Experience in fitness, wellness, or membership-based organizations (such as a fitness instructor or personal trainer)
• Experience with member management or CRM software

Responsibilities

• Lead customers through a successful launch of the Daxko products they've purchased
• Own small to mid-sized implementation projects, configuring solutions that match each customer's goals
• Recommend best practices that help organizations get more value from their software
• Partner with customers after launch to build strong adoption and effective workflows
• Deliver training and coaching that gets teams confident using the product
• Work cross-functionally with internal teams to keep projects moving and communication clear
• Help improve the documentation and resources other Product Consultants rely on

Benefits

• Flexible paid time off
• Affordable health, dental, and vision insurance options
• Monthly fitness reimbursement
• 401(k) matching
• New-Parent Paid Leave
• Casual work environments
• Hybrid and Remote work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level